The Good Feet Store

4.4
782 reviews
the good feet store arch supports

About

Medical Supply StoreProsthetics
The Good Feet Store is all about arch supports. Our personally fit, premium supports are designed to keep your feet in the ideal position (improving balance, alignment, and performance) which can even benefit the feet, knees, hips and back. Good Feet's 3-Step System of premium arch supports has been thoughtfully created to suit a variety of needs including work environments, activity levels, lifestyles, and shoe preferences (even flip flops and heels!) Your feet are about to embark on a journey, and we are here to support you every step of the way. Visit the Good Feet Spokane Valley store to experience the difference for yourself.

Location

The Good Feet Store
15106 E Indiana Ave, Spokane Valley, WA
99216, United States

Hours

Reviews

4.4
782 reviews
5 stars
590
4 stars
64
3 stars
38
2 stars
26
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of employees like Chris, Marley, and Kevin.

Product Effectiveness

Many reviews highlighted significant improvements in foot pain and overall comfort after using the products, with several customers describing life-changing experiences.

Pricing Concerns

Some customers expressed dissatisfaction with the high costs of products and the refund policy, feeling that the pricing was not transparent or fair.

Personalized Experience

Customers appreciated the individualized consultations and thorough explanations provided by staff, which contributed to their positive experiences.

Follow-Up Support

The store's commitment to follow-up and adjustments for customers was frequently mentioned, indicating a strong support system after the initial purchase.
  • JH
    James Hatch
    Dec 5, 2025
    5.0
    My experience was great. We arrived early without and appointment and were met by Chris, who was very professional and courteous. Because I am elderly and have had years of pain and discomfort related to my feet I easily understood the approach that Good Feet was making to my problems. Although my primary focus was upon getting new shoes that would help my problem, I was introduced to Good Feet's focus of proper foot alignment and structure in order to correct current problems as well as get me into the shoes that would assist in solving some of the chronic problems with my feet. I was introduced to their system which could have been a little confusing but was not due to Chris's way of explaining things clearly and his good listening skills. I must admit that when I was faced with the overall cost of the appliances to help realign my feet, I realized that it is a very scientifically sound approach and requires my diligence to maintain the program, which I will. The Brooks shoes are most excellence in quality and reputation, as I used them when I was able to run. Their cost was reasonable as well for such good quality. Chris has maintained contact for follow-up and satisfaction. Doing well as expected.
  • LM
    Lissa Marshall
    Dec 2, 2025
    5.0
    The store is staffed, so that when you walk in you are helped right away, (unlike many stores in these times.) Kristen was the one who helped me. I was under a time crunch, from out of town and had a doctor appointment in 90 minutes. It was rainy and took us longer to get there than we expected. Anyway she was able to examine and explain and let me try the orthotics for their system in a very timely manner. I bought the whole set right there on the spot, and made it to my doctor appointment on time. Kristen was truly professional and knew the products well. Since then she has answered my questions and continues to provide excellent customer service. I would recommend this system for anyone with feet pain or troubles, and also for those who have good feet and want to keep them that way! Lissa, a satisfied customer!
  • DL
    Debi Lewis
    Nov 27, 2025
    5.0
    My visit with Chris in Spokane Valley was an education. The time he spent with me was very thorough and informative. I am looking forward to better health as a result of this visit.
  • SC
    Staci Cheatham
    Nov 26, 2025
    5.0
    Christopher at the Spokane store provided exceptional support. I am a current customer and needed to update my support devices and purchase a new device for another pair of athletic shoes. He provided great advice and got a two for one sale at the same time. Your product and service is exceptional. Your product changed my life!
  • MR
    M Rodriguez
    Nov 22, 2025
    5.0
    We were referred to the Good Feet by my daughter’s General Practitioner after seeing her for knee pain and my daughter’s toenails were breaking off due to her toes rubbing in her shoes. I thought the Good Feet just sold shoes and had no idea they would fit her for shoe inserts. They looked just like the ones a podiatrist fits you for. My daughter was fitted for the three inserts included in the set and she already is feeling relief from her pain. It is expensive but we were covered with a HSA account.

Frequently Asked Questions About The Good Feet Store

How are our arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.