Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
383 reviews
5 stars
349
4 stars
11
3 stars
7
2 stars4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, with many customers praising individual employees like Keith and Laurie for their exceptional service.
Doctor Experience
Dr. Knight receives high marks for his professionalism, attentiveness, and thoroughness during eye exams, contributing positively to the overall customer experience.
Scheduling Issues
Several customers reported frustrations with the scheduling system, citing difficulties in confirming appointments and delays in communication regarding order statuses.
Product Quality
Customers generally express satisfaction with the quality of glasses and lenses, noting clarity and comfort, although there are isolated complaints about incorrect prescriptions.
Store Environment
The store is noted for its cleanliness and well-organized selection of frames, contributing to a pleasant shopping experience.
- BDBob DennisonNov 6, 20255.0Staff was great,glasses are perfect. Very much recommend !!!
- JXJoshua Resnick (xephone)Oct 29, 20251.0My dog ate my glasses. I have the protection plan, and when I called. They really didn't believe me. So I came in, with both my dog and a bag of my dogs crap and then they believed me... Really... Not joking, completely embarrassed...
- CCCindyOct 28, 20253.0I highly recommend Dr. Knight. I’ve been seeing him for over six years and have always had an excellent experience. He is professional, kind, and genuinely attentive—he listens carefully to concerns and takes the time to explain everything clearly. However, the scheduling system is extremely frustrating and needs improvement. I originally scheduled my appointment back in November of last year and received a confirmation email just this past Saturday. When I tried to confirm the appointment on Monday morning, the online system didn’t work, and no one answered when I called the office. I tried calling again later that evening and finally got through, only to be informed that my appointment had been released and someone else had already taken the time slot. When I asked why I was asked to confirm an appointment only to be told less than 48 hour that the appointment was released, I was told it was a “system issue” and that I would need to reschedule. I found this response disappointing and somewhat dismissive, as there was no effort made to accommodate me—even though the issue wasn’t on my end. Now, I have to rearrange my own schedule to fit their availability, which is inconvenient and frustrating. Dr. Knight himself is exceptional, but the scheduling process seriously detracts from the overall experience.
- SSShaneOct 23, 20255.0Laurie was great and very helpful.
- MSMonica ShoemakerOct 20, 20255.0Laurie at the Silverdale, WA store was wonderful. She was very helpful, friendly and patient with helping me choose the right eyeglasses.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
Most vision insurance plans are accepted, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What are the operating hours of LensCrafters in Silverdale, WA?
LensCrafters is open Monday to Thursday from 10 AM to 7 PM, Friday and Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 18 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through their booking link at LensCrafters' website or use their quick schedule link provided.
What payment options are available at this LensCrafters location?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services.
Which designer eyewear brands can I find at LensCrafters?
Brands include Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Tiffany & Co., and more.
Are there nearby places where I can shop or get services before or after visiting LensCrafters?
Yes, LensCrafters is located inside Kitsap Mall, near stores like Fred Meyer, Payless ShoeSource, Claire's, and health services like Orenda Cbd pharmacy.
How can nearby stores like Fred Meyer and Payless ShoeSource complement my visit to LensCrafters?
After your eye exam or shopping for eyewear, you can visit Fred Meyer for jewelry or retail shopping and Payless ShoeSource for shoes, making it convenient to complete your shopping needs in one area.
Is public transportation or visitor assistance available near LensCrafters?
The Greater Kitsap Visitor Center is nearby and can assist with travel information, making it easier for visitors to find LensCrafters and explore surrounding areas.