LensCrafters

4.8
392 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10315 Silverdale Way NW, Silverdale, WA
98383-7670, United States

Hours

Reviews

4.8
392 reviews
5 stars
357
4 stars
11
3 stars
7
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Keith and Dr. Knight.

Product Quality

The quality of glasses and lenses received positive feedback, with customers noting satisfaction with their purchases and the clarity of lenses.

Scheduling Issues

Several customers expressed frustration with the scheduling system, citing difficulties in confirming appointments and delays in order processing.

Frame Selection

While many customers appreciated the variety of frames available, a few noted that the selection could be limited at times.
  • VW
    Valerie Walton
    4 days ago
    5.0
    Keith was very informative and helpful! Really appreciate the top notch service with humor!
  • JJ
    Jason
    Jan 1, 2026
    1.0
    Dear God. Avoid at all costs. I paid over twice the cost for a pair of the exact same eye glasses as offered online, then went in a year later for an adjustment and cleaning, as promised, only to be treated like a street urchin invalid and I still walked out with dirty crooked glasses. The technician made my wife and I feel like we were garbage. Do not believe their sale pitch lies and 'guarantees'. This shop should be shut down. Get a prescription, and order online. Stop being abused by shops like this.
  • AS
    Amber Stewart
    Dec 30, 2025
    5.0
    Keith was extremely helpful and knowledgeable when we visited the store today. We will for sure be back to see him when we next need glasses!
  • JL
    Jennifer L
    Dec 30, 2025
    5.0
    I came in with some glasses that were very tight and hurting my ears and Ryan was very kind to adjust them and make them more comfortable for me. He didn't even charge me for it very nice people very good customer service
  • JK
    Jay Kitowski
    Dec 24, 2025
    5.0
    Great selection of frames to try on and everyone we worked with at this location was amazing. Dr. Tracy Knight is a caring professional with a great deal of patience. He is extremely knowledgeable and genuinely kind. It felt like getting your eyes checked by your grandpa in the best way possible. In my opinion, they have very reasonable pricing on quality frames and lenses, along with impressive diagnostic equipment. We never felt pressured to buy frames or insurance and were even told we could change our minds later if we decided to. I fully support this business. It is a great group of people.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.