Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
634 reviews
5 stars
557
4 stars
13
3 stars7
2 stars
15
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Travis, Barry, and Josie providing exceptional service.
Product Selection
The store offers a wide selection of eyewear, including various price points and brands, which customers appreciated.
Repair Services
Many customers highlighted the free repair services and quick adjustments provided by the staff, enhancing their overall experience.
Mixed Experiences
While most reviews were positive, there were some complaints about specific staff interactions and issues with insurance handling, indicating inconsistency in service.
Professionalism
Customers noted the professionalism of the staff, particularly in explaining options and ensuring customer satisfaction, although there were a few negative experiences reported.
- VTValerie TormeyNov 16, 20255.0Have gone there the past two years. Great selection. Great employees and easy to get glasses refitted as they shape over time.
- MSMari StobbeNov 10, 20255.0I have visited and purchased prescription eyewear from Costco, Warby Parker, boutique stores and LensCrafters (at Northgate, Seattle) paying between a few hundred (bi-focal, special coatings add cost) and over $1,000. A couple of years ago, I stopped wasting time shopping around because LensCrafters provides a huge selection of styles and both 'up-grade' and cost-saving options. As for customer service and follow-up care, perhaps it is policy, though I can only comment on Lee who has been my go-to guy. He is knowledgeable, really listens to and understands my needs, helpful in finding styles that compliment my face and lifestyle, seeks out discounts and is very efficient with time.
- BSBarry SteinNov 9, 20255.0I recently visited the LensCrafters location in Northgate and I could not be happier with my experience. From the moment I walked in the door, the staff was welcoming, professional, and incredibly helpful. The staff helped me find the perfect pair of glasses that fit my face and my personal style. They were patient and offered great advice without any pressure to upsell. The fitting process was quick and easy, and my new glasses were ready surprisingly fast! The quality of my new glasses is excellent, and the level of customer service I received was top-tier. I highly recommend LensCrafters to anyone in need of eye care or new eyewear. Thank you to the entire team for making this such a positive and seamless experience!
- DGDaryl GreaserOct 18, 20255.0Certified Optician Barry is personable, informed, professional, non-pushy. Selection is excellent with lots of price point options. Largest in-store selection of Ray Bans anywhere. Rec Specs and other prescription safety goggle options as well. Lens options were clearly explained with no "upsell" pressure. Bonus points for driving a 3rd Gen 4Runner! ;)
- TTTigra TsujikawaOct 9, 20255.0I brought my elderly mother in for an exam and then to buy her some glasses. Everyone from the doctor’s office to Travis helping with her order was friendly and patient with her. With Travis’ kind help she was able to find frames she liked and everything she needed. Great kind help is so rare these days this LensCrafter (Northgate) is a great place to go if you need lenses or contacts!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Northgate Mall provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyeglasses and prescription wearable technology.
Which designer eyewear brands can I find at LensCrafters in Seattle?
You can find brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at this location.
What insurance plans does LensCrafters accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Northgate Mall?
You can schedule an exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0183&storeId=10851
What are the operating hours for LensCrafters at Northgate Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters at Northgate Mall offer in-store pickup?
Yes, LensCrafters offers in-store pickup services at this location.
What payment options are accepted at LensCrafters Seattle?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Which nearby places can I visit before or after my appointment at LensCrafters Northgate Mall?
Nearby places include Romy Northgate Mall clothing store, Hot Topic hobby shop, GAP, Starbucks coffee shop, and Massage Envy spa, offering a variety of shopping, dining, and relaxation options.
Are there good dining options near LensCrafters at Northgate Mall?
Yes, nearby dining options include Taco Time Mexican restaurant, Ruby Thai Northgate, Charleys Philly Steaks sandwich shop, and Thai Go for Thai cuisine.
Can I combine a visit to LensCrafters with shopping at nearby stores?
Absolutely, you can enjoy shopping at nearby stores like SKECHERS Retail shoe store, Zumiez clothing store, and Claire’s fashion accessories store along with your visit to LensCrafters.