Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
647 reviews
5 stars
564
4 stars
15
3 stars7
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Travis, Josie, and Barry for their exceptional service.
Product Availability
Several reviews noted issues with product availability, including incorrect prescriptions and delays in receiving glasses, leading to customer frustration.
Insurance Issues
Customers expressed dissatisfaction with the handling of insurance claims and pricing transparency, with some feeling misled about coverage and costs.
Repair Services
The store's free repair services received positive feedback, with multiple customers appreciating quick and efficient fixes for their glasses.
Mixed Experiences
While many reviews were positive, there were also reports of rude behavior from some staff members, indicating inconsistency in customer experiences.
- RMRuthie MacDonald2 days ago5.0Travis was very helpful. Explained everything and was not pushy about selling extras. I appreciate that very polite and kind.
- RGRyan GibsonDec 26, 20251.0Very rude and the staff is not coordinated. Took me 4 trips to the store and still don’t have my prescriptions corrected. They installed the wrong prescription. So I had to come back multiple times.
- MMMerilyn MossDec 24, 20254.0I was very happy with the available frame selections at the Northgate location, and excited about receiving my new glasses. I found Barry Olivia to be quite helpful in assisting me in frame selection and appropriate lenses that would work out well. The glasses arrived before schedule. I was able to come in and get them fitted within 15 minutes. Overall a fine transaction.
- MMMAFFSAPDec 8, 20251.0Do your research before coming here! I came for an eye exam and fully prepared to buy glasses. My insurance covers a flat amount for frames and there's a copay for lenses. I picked a pair of frames that were well within my allowance and so completely covered, but the saleswoman quoted me over $150! I declined and left. I went online later where, on the LensCrafters website, you can enter your insurance information and buy glasses. I discovered that the frames I picked were in fact fully covered, but she had applied every upgrade allowable to the lenses (my copay was around $20). I picked nicer frames and got lenses without all the bells and whistles and ended up paying about half of what she quoted me for cheaper frames. Buyer beware!
- ATAudrianna TallmanDec 7, 20252.0The people were nice, but they eye exam was too quick. They read my current classes and they missed that my prescription needed to be stronger, saying it was the same. I refused to spend $500 on glasses so I took my prescription to Costco and spent $160 instead. When I realized my new glasses were weird, I went to the optometrist at Costco and told him something was off. He checked me again, really thoroughly, and told me my prescription isn't the same and that I went up 0.25 in each eye. You live, you learn. Won't be paying into EyeMed in 2026.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Northgate Mall provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyeglasses and prescription wearable technology.
Which designer eyewear brands can I find at LensCrafters in Seattle?
You can find brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at this location.
What insurance plans does LensCrafters accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Northgate Mall?
You can schedule an exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0183&storeId=10851
What are the operating hours for LensCrafters at Northgate Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters at Northgate Mall offer in-store pickup?
Yes, LensCrafters offers in-store pickup services at this location.
What payment options are accepted at LensCrafters Seattle?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Which nearby places can I visit before or after my appointment at LensCrafters Northgate Mall?
Nearby places include Romy Northgate Mall clothing store, Hot Topic hobby shop, GAP, Starbucks coffee shop, and Massage Envy spa, offering a variety of shopping, dining, and relaxation options.
Are there good dining options near LensCrafters at Northgate Mall?
Yes, nearby dining options include Taco Time Mexican restaurant, Ruby Thai Northgate, Charleys Philly Steaks sandwich shop, and Thai Go for Thai cuisine.
Can I combine a visit to LensCrafters with shopping at nearby stores?
Absolutely, you can enjoy shopping at nearby stores like SKECHERS Retail shoe store, Zumiez clothing store, and Claire’s fashion accessories store along with your visit to LensCrafters.