Safeway Pharmacy

Reviews

• DS

  Damien Sarrazolla

  Apr 2, 2026
  1.0
  For the past three days now they've told me my medicine will be in "tomorrow", and when I called earlier today they said it would be ready at 12:30pm today (and were kinda rude about it). Just went into the store and the guy told me it wasn't in, but he just now went and manually ordered it (it's 5:24pm). Not the first time something like this has happened either... Just don't like being lied to multiple times in a week just for them to have not even actually ordered the medication until the third day. Unprofessional.
• CB

  Christine Briskey

  Mar 31, 2026
  1.0
  I don’t usually leave negative reviews, but this pharmacy deserves even less than one star for the way they treat people. I have used this pharmacy exclusively for the 18 years I’ve lived in the Tri-Cities because it’s convenient, but I am done. The wait…either at the drive-through or inside…is long and slow, but that’s not my complaint. My issue is how they treat patients. A few years ago, I received a text saying my prescription was ready. When I went to pick it up, the staff told me it wasn’t. The next day, when I calmly asked again, they accused me of trying to refill my prescription at other pharmacies. Like interrogated me. This is the only pharmacy I have ever used, aside from rare situations for my son. I told them this, and they laughed when I said I would have my doctor call to confirm. I don’t know if they’re confusing me with someone else or what. My prescription was filled within a few hours after that but the experience of being accused and treated that way felt discriminatory and completely inappropriate. I should have left then. Even my doctor said that isn’t right. Another issue: I pulled up to the window to pick up prescriptions, and the staff said the pharmacist looked at my file and recommended a Hep B shot and shingles vaccine. Don’t people get shingles vaccines when they are a LOT older? I haven’t had a hep b shot since I worked in dentistry or traveled somewhere that requires it. Why is a pharmacist recommending it? I declined, but it felt like an invasion of privacy that they were reviewing personal files to make unsolicited recommendations. I don’t know if that was because that pharmacy makes money off those vaccines or what but it felt off. Most recently, my doctor called in a refill three months ago, and it still hasn’t been filled. Others I know with the same medication received theirs without delay. I called other pharmacies and they said the longest it should take is a few days. Once again, it feels like I am being singled out. I am done with this pharmacy. I strongly would not recommend them to anyone unless you enjoy being accused, laughed at, or denied prescriptions based on which staff member is working that day.
• CH

  C H

  Feb 20, 2026
  1.0
  The worst and most incompetent service.
• DS

  Denice Smith

  Jan 16, 2026
  1.0
  The drive thru is horrific, at off peek hours an hour plus wait and still waiting..immediately switching
• FF

  Frankiej

  Jan 1, 2026
  4.0
  Very friendly

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