At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
The gym is frequently noted for its cleanliness, with many customers appreciating the well-maintained facilities.
Friendly Staff
Customers consistently highlight the friendliness and helpfulness of the staff, contributing to a welcoming atmosphere.
Equipment Issues
There are frequent complaints about broken equipment and a lack of available machines, particularly for weight training.
Membership Concerns
Several reviews express frustration with the difficulty of canceling memberships and issues related to billing practices.
Crowded Environment
During peak times, the gym can become crowded, leading to waits for equipment, especially during the summer months with high school passes.
DD
Douglas Driver
Oct 17, 2025
4.0
After many years as members of a large health club we realized that we were utilizing only a small part of the facility; coincidentally, the part that Planet Fitness provides. The cost savings were huge. There are pro’s and con’s of PF. Some of the pro’s, beyond cost savings, are that it never seems very crowded, the staff are usually friendly and helpful, the place appears very clean and orderly, and there is a huge abundance of cardio machines, i.e. treadmills, ellipticals, stair steppers, and air gliders. There are a lot of con’s, none of which prevent us from really liking this place. The con’s are that the over abundance of cardio machines is at the expense of other weight machines. There are not enough ab, arm, leg, etc. machines. It’s common to have many people waiting to use a popular machine of which there is only one. There are two huge ceiling fans running 24/7, which are great in the summer, but very chilly at other times. The towels available to clean the machines after use are of the quality you might find in an elementary school restroom and pretty annoying! All in all, we like the place and will probably stay for years.
GC
greg coffey
Sep 30, 2025
5.0
Very clean... not to crowded
SN
Serena Nozawa
Sep 20, 2025
2.0
The staff are super nice and friendly. They also do a great job of keeping the gym clean.
However, it's really frustrating to pay for the black card and always have equipment "out of service". Specifically the stair-steppers!! There are only 4 stair steppers, which is already very limiting. Of the 4, they all rotate being out of order and there's really only 3. I've noticed that all but 1 have a broken step. Today I went to the gym and there is only 1 functioning stair stepper!
I've pointed this out to the staff months ago that having only 4 stair steppers (especially when 1 is always unusable) sucks and there are too many other cardio machines people don't use. They could easily swap out a couple of treadmills or ellipticals for a few more stair steppers.
JD
J D
Aug 28, 2025
1.0
Do not join this gym. It’s basically a scam!!!
The equipment is a joke. Machines are constantly broken, and what they do have is mostly just cables. There are no real weights — no barbells, no squat racks, no proper lifting frames. If you care about weight training, this place will completely waste your time. On top of that, people sit on the machines for ages just texting, so you can’t even use the little equipment that’s available.
Summers are even worse. They give three months of free access to all high school kids, and the gym turns into a chaotic zoo. I couldn’t train at all and had to pay for another gym just to get through the summer.
But the biggest problem is their shady membership practices. Canceling is almost impossible. My friend tried to cancel and was charged the annual fee not once, not twice, but three separate times. She spent a month calling, visiting, and arguing with the manager. Hours wasted, nothing resolved. To this day, she is still waiting for a refund of the money they illegally overcharged. This is not just bad service — it’s fraud.
If you are serious about fitness and don’t want to throw away your money and sanity, avoid this gym at all costs.
JH
Just Him
Aug 4, 2025
1.0
Ive been attended regularly and have been seeing it’s an amazing gym yet one of the male staff during the nights is overly friendly with females in the gym to the point of being able to notice how uncomfortable they get, hopefully this gets resolved! I want to keep enjoying the environment.
What are the operating hours of Planet Fitness in Richland, WA?
Planet Fitness is open Monday to Friday from 5:00 AM to midnight, and on Saturday and Sunday from 5:00 AM to 10:00 PM.
Where is Planet Fitness located in Richland, WA?
Planet Fitness is located at 1711 George Washington Way, Richland, WA 99354, US.
What types of fitness amenities and services does Planet Fitness offer?
Planet Fitness offers classic gym access, mobile app workouts, free in-club fitness training, WiFi, tanning salons, massage chairs, hydro massage, total body enhancement, fitness training, and other membership perks.
Does Planet Fitness have a mobile app for workouts?
Yes, Planet Fitness provides a mobile app with hundreds of ways to get strong, which complements their gym services.
How does Planet Fitness describe its gym environment?
Planet Fitness promotes a Judgement Free Zone® where every member can build strength at their own pace in a welcoming space.
When was this Planet Fitness location in Richland, WA established?
The Planet Fitness in Richland, WA was established in 2019.
What nearby stores can I visit after my workout at Planet Fitness?
You can visit nearby stores such as Office Depot - Richland 2766 for office supplies, Big Lots for discount shopping, and Mid Columbia Wine & Spirits for liquor.
Are there any nearby dining options close to Planet Fitness in Richland?
Yes, nearby dining options include Carl's Jr. for burgers, Westside Pizza for pizza and chicken, Shari's Cafe and Pies for casual meals, and Starbucks for coffee and snacks.
Can I find other fitness centers near Planet Fitness in Richland?
Yes, Club 24 North Richland is a nearby gym and active life center you might consider visiting.
What contact information is available for Planet Fitness in Richland, WA?
You can contact Planet Fitness at +1 509-578-1073 or visit their website at https://www.planetfitness.com/gyms/richland-wa.