LensCrafters

4.8
610 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2040 148th Ave NE, Redmond, WA
98052-5527, United States

Hours

Reviews

4.8
610 reviews
5 stars
574
4 stars
9
3 stars
4
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Andrew, for their exceptional service, helpfulness, and professionalism.

Expertise

The staff demonstrated strong knowledge about eyewear options, prescriptions, and fitting, leading to positive customer experiences.

Repair Services

Many reviews highlighted quick and effective repair services, often provided free of charge, which contributed to customer satisfaction.

Welcoming Environment

The store was described as friendly and welcoming, making customers feel comfortable during their visits.

Mixed Experiences

While most feedback was positive, a few customers reported unsatisfactory experiences, particularly regarding dismissive service at times.
  • EJ
    Emad Jalalian
    Nov 11, 2025
    5.0
    Andrew helped me to adjust my frame. He’s really good at his job 👌
  • SM
    Shujath Baig Mirza
    Nov 9, 2025
    5.0
    I had a great experience at the store thanks to Andrew, the store manager. He was extremely patient, helpful, and took the time to guide me through different frame options. His professionalism and friendly attitude made the whole process easy. Highly recommend asking for Andrew if you need assistance he truly goes above and beyond for customers!
  • CT
    Carol Taylor
    Oct 30, 2025
    5.0
    Dr. Kazempour did a great job in explaining my vision issue which turns out to be cataracts in both eye's!
  • DD
    Doris Dalsted
    Oct 23, 2025
    5.0
    The two Andrews (manager and team lead) at the LensCrafters in the Over Lake shopping Center on 148th NE in Redmond are absolutely delightful! They are experts not only in all things optical but also in making someone feel comfortable and well taken care of. I had shopped other eyeglass stores, but I returned here because of the great customer service. My husband went a week after I did and had a wonderful experience as well. Thank you Andrew and Andrew!!!
  • MH
    McR Household
    Oct 18, 2025
    5.0
    My husband and I have both had great prescription eyeglass fitting experiences at this LensCrafters location (148th in Redmond). Today Andrew Nguyen (who also happens to be the store manager) was great with my slightly unusual situation including: helping me use frames I had purchased online at RayBan.com, explaining the technical details of different lenses to get me the best progressive fitting, and even helping me get money back from a current offer on one of my credit cards. Excellent service in all ways—I highly recommend this store/staff!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.