Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
648 reviews
5 stars
589
4 stars9
3 stars1
2 stars8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brian, Karen, and Patrick for their exceptional service.
Repair Services
Customers appreciated the quick and free repair services offered, with several reviews highlighting successful fixes for broken glasses.
Appointment Issues
Some customers reported negative experiences related to appointment cancellations and poor communication from the office staff.
Product Quality
While many praised the selection of frames and lenses, there were complaints about the quality of certain products, particularly regarding anti-reflective coatings.
- AMandrea mullings2 days ago1.0Visiting from Fl my glasses broke and visited this branch my warranty was up less than a month and person who looked at the glasses said she couldn’t do anything to help me I went to Americas best and the lady there she glued it up just so I could have some glasses to take me back home I will never give my business to LensCrafters again
- ALAmatista LaRocaJan 5, 20265.0Visiting Patrick at LensCrafters at Tacoma Mall to pick out frames and lenses has become a favorite family holiday tradition of ours. After missing our window last year, I was eager to pay him a visit before 2025 year end, only to discover he was working in another location. Working with Patrick is always such a delight, it was worth the drive, so we didn’t skip a beat and headed to his new store located inside the South Hill Mall. As always, Patrick was the absolute best!! I don’t personally ever want to have to go anywhere else! Our entire family absolutely adores him and we know we are always getting great quality glasses that we feel confident and comfortable wearing, for the best price available.
- RRRaeDec 21, 20255.0I’m a para educator and one of my students broke my glasses and they were able to fix them for free, Brian (Bryan?) was AMAZING because they were broken beyond repair I believed at the time, but he did it! Now I can see at night to drive!!
- RHRandy HollowayDec 21, 20255.0I came here a week before Christmas visiting family from Georgia. The clear line broke holding in my lens on my only pair of glasses. Patrick was able to get me in on a Sunday morning. I did not have an appointment but no one was in at the time. He fixed it in like 5 minutes. He didn’t charge me anything. I had been without glasses for 4 days. I am so glad they provide a repair service like this. Thank you Lens Crafters and specifically Patrick. Made my grandsons first Christmas so much more memorable for me.
- SASyncro ArmaniDec 17, 20255.0Brian and the whole team always treat me well whenever we come in. They were very friendly and professional in getting us fitted and it's always nice to come in and get an adjustment. Thank you to Brian and the entire team, we love visiting and seeing you all!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer brands of eyewear can I find at LensCrafters?
You can find brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters?
LensCrafters is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is LensCrafters located?
LensCrafters is located at 3500 S Meridian Street, Suite #926, in the South Hill Mall, Puyallup, WA 98373-3774.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters offers in-store pickup services for your convenience.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, cash, and checks.
Are there other stores near LensCrafters in South Hill Mall where I can shop?
Yes, nearby stores include Macy's, H&M, Victoria's Secret, Express Factory Outlet, and American Eagle Outfitters for clothing and accessories.
Where can I grab a bite near LensCrafters after my eye appointment?
You can enjoy food nearby at Subway sandwich shop or Unique Bakery cafe located in the South Hill Mall area.
Are there other health-related services near LensCrafters?
Yes, Shergill Optometry is nearby, offering additional optometrist and health services.