Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
633 reviews
5 stars
576
4 stars9
3 stars1
2 stars8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Patrick, Brian, and Karen.
Efficiency
Customers appreciated the quick service and efficiency during appointments, with many noting that their visits were completed in a timely manner.
Product Quality
While many reviews highlighted a good selection of frames and quality service, there were some complaints about the durability of glasses and issues with coatings.
Appointment Issues
Several customers reported problems with appointment cancellations and lack of communication, leading to frustration and dissatisfaction.
Repair Services
The repair services received positive feedback, with multiple customers expressing gratitude for quick and free adjustments or fixes to their glasses.
- LGLupe GutierrezNov 16, 20255.0Karen at Lens Crafters is amazing! She helped me look for glasses that would fit my face shape, Took her time and explain the differences in frames and lenses. Thank you, Karen. We need more people like you.
- FPFred ProctorNov 7, 20251.0I had a follow up appt today to check my eyes for Glaucoma. They called twice to remind me of the appt. But when I came in today the receptionist said they tried calling a week ago to say I needed a referral from my PCP. They never called for that, no messge. It's just not true that they called for that. Waste of time. I'll just take business someplace else.
- MDMara DiJulioNov 6, 20255.0Lydia went above and beyond and helped me find the perfect pair of glasses 👓. She gave me outstanding customer service. Shes wonderful. I recommend going to her if you want the perfect pair of glasses 👓. Thank you Lydia❣️
- CMChris MarvelOct 26, 20255.0The doctor and Technician were professional. Appointment was on time and finished quickly due to the teams efficiency. My questions were fully answered. And when it was time to buy my glasses no high pressure sales
- GGGOct 24, 20255.0Went in for a readjustment because my glasses were sat on and bent. They adjusted and fixed them back to normal in five minutes for free! Definitely recommend.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer brands of eyewear can I find at LensCrafters?
You can find brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters?
LensCrafters is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is LensCrafters located?
LensCrafters is located at 3500 S Meridian Street, Suite #926, in the South Hill Mall, Puyallup, WA 98373-3774.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters offers in-store pickup services for your convenience.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, cash, and checks.
Are there other stores near LensCrafters in South Hill Mall where I can shop?
Yes, nearby stores include Macy's, H&M, Victoria's Secret, Express Factory Outlet, and American Eagle Outfitters for clothing and accessories.
Where can I grab a bite near LensCrafters after my eye appointment?
You can enjoy food nearby at Subway sandwich shop or Unique Bakery cafe located in the South Hill Mall area.
Are there other health-related services near LensCrafters?
Yes, Shergill Optometry is nearby, offering additional optometrist and health services.