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Home Health Care ServiceHospice & Long Term CareHome Care Agency
Home Instead, Home Care Services of Puyallup provides trusted in-home senior care for Puyallup and surrounding areas in WA. Our compassionate, professional team tailors personalized care to meet your unique needs, prioritizing comfort and security. Our comprehensive services include 24/7 care, respite care, Alzheimer's & dementia support, hospital-to-home care, personal care, companionship care, short-term recovery, medication reminders, meal prep, light housekeeping & transportation to appointments. Call (253) 517-3550 today to schedule a free home care assessment and see how we can support your family’s needs
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- EJEmily JonesNov 7, 20255.0I have recently joined this amazing team at Home Instead. As a Client Care Coordinator I aim to understand and help those who are looking for care for themselves. Knowledge is Power. And it can be overwhelming to gather information to take care of our loved ones. That is why I joined this team. I am here to help. I am so blessed to be apart of a team that cares for others and goes above and beyond for their Clients and Caregivers alike.
- DDDavid DunmoreOct 14, 20255.0Home instead has truly been a lifesaver, every caregiver they've sent has made a meaningful difference in my day to day life. Without their help, I would likely be hospitalized. I'm so grateful for their care, compassion and reliability.
- DHD HSep 8, 20255.0Home Instead is a wonderfully compassionate company. If you’re looking for a team who will be committed to caring for your loved one, then look no further. They will take the time to get to know you and your family! A+++
- PSPamela SommervilleSep 8, 20255.0Home Instead sends great caregivers who help me keep my independence.
Frequently Asked Questions About Home Instead
What services are offered?
Home Instead® offers customized senior home care services, from Alzheimer’s and Dementia care to help around the home, so older adults can stay safe at home.
Whether you need someone a few hours per week or 24-hour care, Home Instead can assist.
Some additional services include:
Elder care
Chronic illness care (Specialized Arthritis Care, Diabetes Care)
Home care assistance
In-home care
End-of-life care
How are caregivers hired?
Home Instead is constantly searching for talented and compassionate Caregivers to enhance the lives of seniors and their families. We search for people who are engaging, caring, and empathetic individuals for this role.
After a candidate completes the employment application, there is a multi-step interview process plus a drug screening and background check prior to joining the Home Instead team.
Upon hire, a team member will receive on-the-job training starting with orientation to learn all about how to care for an aging adult and their family.
Are our caregivers background checked?
Yes! Each of our caregivers goes through an extensive interview process, including two background checks, a drug screen, and calling references. All caregivers hired pass our rigorous screening and interview process, ensuring that the person in your home is safe and trusted.
What training do caregivers received?
As part of the hiring process, all team members undergo caregiver Orientation to learn about caring for seniors and their families. In addition to orientation, all staff receive training in, and must demonstrate mastery of, providing care for our aging loved ones. This includes the aging process, safety of caregivers and clients, and how to build a relationship with clients.
Washington state requires that caregivers obtain the Home Care Aide (HCA) or Certified Nursing Assistant (CNA) licenses within 200 days of hire. The majority of our caregivers have these certifications upon hire, and for those who don't, we require that the obtain the license.
Staff receive training for all aspects of their expected role including how to be the eyes and ears for the family of our clients. Specialized care training, such as Alzheimer's care, is taught to ensure a full understanding of the necessary aspects of providing exceptional care for these individuals.
What are the benefits of home care?
Home care services let people flourish in the everyday life they already know and love – while getting a little help to stay independent and mobile. Our in-home care services are personalized to the needs of the individual.
Home is familiar. Home is comfortable and provides a sense of security. As a senior ages, being in a place that is familiar to continue daily routines is very beneficial, especially for progressive memory conditions like Dementia.
Another benefit of home care is the dedicated caregiver providing one-on-one care in a well-known environment. caregivers promote independence and companionship while reducing the risk of falls and providing family with peace of mind knowing their loved one is safe.
Why should I choose Home Instead for in-home care?
Home Instead provides personalized care, support and education to help enhance the lives of aging adults and their families. Home Instead strives to partner with each client and his or her family members to help meet that individual’s needs.
What sets us apart is our foundational principles including the principle of relationship before task and determination to provide superior quality service. Coupled with our culture, commitment to our clients and team members, Home Instead is committed to keeping seniors and people with chronic conditions safe and comfortable in a familiar environment where they can live with dignity as they age.
How will Home Instead caregivers help my family members or loved ones?
Providing care to an aging adult is just as important as supporting the family. We understand that caring for an aging adult is a team approach. It requires communication with both the senior and their family.
Home Instead provides emotional support as well as respite support for family members. Our team provides family with peace of mind knowing that a loved one is well taken care of.
Does Home Instead provide care during nights, weekends, or holidays?
Yes. Our services are available 24/7, including nights, weekends, and holidays. We're here whenever you need us.
Does Home Instead support clients with memory loss or dementia?
Yes, we support clients with memory loss or dementia. The sad reality is that this is becoming all too common in our aging population. Our caregivers all have experience navigating these challenging situations and will immediately begin reducing the burden that caregiving puts on loved ones.
How do I get started with care services?
Please give us a call at (253) 528-9893 to schedule a complementary in-home assessment.
What types of services do you provide?
We provide a wide range of in-home care services to support older adults, including companionship, personal care, medication reminders, meal preparation, light housekeeping, transportation, and more specialized services for those with Alzheimer's and other forms of dementia.
Do you offer live-in care or just hourly care?
We offer both live-in care and hourly care. Our team will work with you to determine the best care plan for your loved one based on their needs and preferences.
What is the difference between live-in and 24-hour care?
Live-in care means one caregiver remains in the home for a full 24-hour period, typically working a schedule that includes sleep time. 24-hour care involves multiple caregivers rotating shifts so someone is awake and alert at all times.
Can caregivers assist with transportation or errands?
Yes. Caregivers can assist with errands, transportation to appointments, grocery shopping, and outings, depending on your care plan and needs.
What does the initial assessment involve?
Our care manager will visit your home to assess the client’s needs, living environment, and personality. We use this time to understand how we can best support the individual and match them with the right caregiver.
How quickly can services begin once we contact you?
In many cases, we can begin services within 24-48 hours of your initial consultation. Many times we are able to start care within a few hours of our consultation.
Will we have the same caregiver each day?
We strive to provide consistency in your care team. Depending on your schedule, you'll have one or several regular caregivers to ensure continuity and comfort.
Can we meet the caregiver before services start?
Yes. We encourage a meet-and-greet whenever possible to ensure the caregiver is a good match for your family.
What happens if our caregiver is sick or unavailable?
We always have a backup plan. If a caregiver is unavailable, we’ll provide a qualified substitute and communicate the change to you in advance.
Can we request a different caregiver if it's not a good fit?
Absolutely. Your satisfaction and comfort are our top priority. If it’s not a good fit, we’ll work quickly to find a caregiver who is. We have a large pool of caregivers that you are able to choose from.
How much does care cost?
Hourly care is billed depending on the level of support needed. Please contact us for our current pricing. We'll walk you through the options and help find the right plan for your budget.
Do you accept long-term care insurance?
Yes, we work with most long-term care insurance providers. We can assist you in understanding your policy and submitting claims.
Do you accept VA benefits?
Yes, we are contracted with Veterans Affairs and have a large number of veterans receiving services from our agency.
Who supervises the caregivers?
Our care management team oversees every case. Care managers check in regularly, perform quality assurance visits, and are available to address concerns.
Do you provide updates to families about the care being provided?
Yes. We keep families informed through regular updates and are always available by phone or email.
What happens if there's an emergency or issue during care?
Our caregivers are trained to respond appropriately and to contact our office and emergency services if needed. Our team is available 24/7 for support.
Do you do quality assurance visits? How often?
Yes. We perform regular quality assurance visits to ensure care is meeting expectations and to gather feedback from clients and families.
Do you provide care in assisted living or retirement communities?
Yes. We can and do provide supplemental care in assisted living facilities, retirement communities, or anywhere the client calls home.
What makes your agency different from other home care providers?
We are locally owned and operated, with a strong emphasis on quality, compassion, and culture. We hire caregivers who live our values, and we treat every client like family.
Are your services available 24/7?
Yes. We are available to provide care and respond to calls 24 hours a day, 7 days a week.
What if we’re not sure exactly what kind of care we need?
No problem. That’s what we’re here for. We’ll guide you through the process and help you understand your options based on your family’s needs.
What types of senior home care services does Home Instead offer?
Home Instead provides customized senior home care services including Alzheimer’s and Dementia care, elder care, chronic illness care, home care assistance, in-home care, and end-of-life care, tailored to individual needs and available from a few hours per week to 24-hour care.
How does Home Instead ensure the safety and reliability of their caregivers?
All caregivers undergo a thorough hiring process including multiple interviews, drug screening, two background checks, reference checks, and on-the-job training to ensure they are safe, trusted, and well-prepared to provide personalized care.
What kind of training do caregivers at Home Instead receive?
Caregivers receive orientation and ongoing training covering senior care, safety, relationship-building, and specialized care such as Alzheimer’s care. They are required to obtain Home Care Aide or Certified Nursing Assistant licenses as mandated by Washington state within 200 days of hire.
Are Home Instead's in-home care services available 24/7 including weekends and holidays?
Yes, their services are offered 24 hours a day, 7 days a week, including nights, weekends, and holidays to meet your needs whenever you need them.
What benefits does home care provide for seniors?
Home care helps seniors remain independent and safe in a familiar, comfortable environment. It supports daily routines, promotes companionship, reduces fall risks, provides personalized attention, and offers peace of mind for families.
Can Home Instead caregivers help with transportation and errands?
Yes, caregivers can assist with transportation to appointments, grocery shopping, errands, meal preparation, and other daily tasks according to your care plan and needs.
Where is Home Instead located and what is their contact number?
Home Instead is located at 4502 6th Street Southeast, Suite 323, Puyallup, WA 98374. You can contact them at (253) 697-6610 or their alternate phone at (253) 517-3550.
What are some nearby places of interest close to Home Instead in Puyallup?
Nearby places include Holiday Willow Gardens and Willow Gardens assisted living facilities, Holiday South Hill retirement home, Brookdale Courtyard Puyallup hospital, Mel Korum Family YMCA, and White Rabbit Espresso coffee shop. These spots can be convenient for families and clients for healthcare needs, social activities, or relaxing outings before or after visits.
How can the nearby assisted living facilities like Holiday Willow Gardens or Willow Gardens complement Home Instead's services?
Assisted living facilities like Holiday Willow Gardens and Willow Gardens provide residential care environments and can collaborate with Home Instead for supplemental in-home care, enabling seniors to receive additional personalized support tailored to their needs.
Are there fitness or community centers near Home Instead for seniors and families?
Yes, Mel Korum Family YMCA and YMCA Early Learning Center are close by, offering opportunities for physical fitness, social engagement, and community programs which can benefit seniors and their families along with Home Instead’s in-home care services.