Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Credit cardAvailable
- Cash onlyNot available
Location
National Seating & Mobility
6601 220th St SW, Mountlake Terrace, WA
98043, United States
Hours
Reviews
2.6
5 reviews
5 stars
2
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1 star
3
- LWLornetta WilliamsApr 8, 20245.0To many complaints but nice people.
- AAarby asatooriansJun 25, 20231.0Dealing with NSM has been one of the worst, I've been waiting for new hand rims and cushion cover for over 2 months now. My cushion has holes in it and my worn down had rims I paid $400 for are wearing thru my fingers prints. They clearly don't care about their customers needs. I can't ever get thru on their phone lines and emails go un-updated for months. I used to think NuMotion was bad but you guys take definitely the cake!
- AKAndrew KatzMar 20, 20231.0My partner suffered an injury that left them paralyzed. ATP National Seating & Mobility was assigned facilitate the wheelchair order and two weeks later they haven't even called or ordered. They clearly don't care about customers who need this medical equipment and they have no business serving these needs. Update: I responded to email and they were unable to help provide the wheelchair my partner needed. They were both rude and unhelpful and flat out denied the chair even after offering to pay the difference between what insurance covers. They completely ignored us until we complained. This company should not be responsible providing medical services. They should be investigated for fraud.
- AGAdam GoetzMar 20, 20231.0No calls back for over a week. Find out they still haven't ordered a wheelchair and don't answer the phone. Not impressed. Zero customer service.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility builds one-of-a-kind mobility solutions that are comfortable, safe, and customized to work in sync with each client, focusing on independence and self-reliance.
Where is National Seating & Mobility located?
It is located at 6601 220th St SW, Ste 6, Mountlake Terrace, WA 98043, USA.
What are the business hours for National Seating & Mobility in Mountlake Terrace?
They are open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
Does National Seating & Mobility offer in-store shopping and accept credit cards?
Yes, they offer in-store shopping and accept credit card payments.
What services does National Seating & Mobility provide?
They provide remote evaluations and service & repair for mobility equipment.
How can I contact National Seating & Mobility by phone or email?
You can call them at +1 425-563-1050 or email Seattle@nsm-seating.com.
Are there any physical therapy clinics near National Seating & Mobility?
Yes, nearby physical therapy clinics include ATI Physical Therapy, Workable Solutions, Apple Physical Therapy, and Olympic Spine & Sports Therapy, which can complement your mobility care needs.
Where can I find medical supply stores near National Seating & Mobility?
Dependable Medical Equipment is a nearby medical supply store that may offer additional products and services.
Are there any convenient food or dining options close to National Seating & Mobility?
Yes, nearby options include Subway, Pho Tran's Family Restaurant, Fork Mediterranean Grill, and O'Houlies Pub, great for a meal before or after your visit.
What professional associations is National Seating & Mobility affiliated with?
They are members of the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).