Safeway Pharmacy

Reviews

• KK

  Katrina K

  Feb 23, 2026
  1.0
  I have been with Safeway Pharmacy for almost 10 years. In the last six weeks, my prescriptions have tripled in cost. I was without my blood pressure medication for 10 days because they were behind and couldn’t refill the prescription. They cannot renew my grandsons meds by phone or through the app. The only way I can get his meds is to stand in line for an hour to request a refill and then go home wait for a text sometime (HOPEFULLY 3-4 days later) and then go stand in line for another hour to get meds. I loved having the convenience of picking up prescriptions where I’m doing my grocery shopping too. Unfortunately the way the pharmacy has treated me has made me feel like my business is no longer valued by Safeway. Safeway used to stand for something, have values. I am truly saddened to see such a culture become commonplace at the Moses Lake Safeway.
• JB

  Joe Beck

  Feb 14, 2026
  5.0
  All the pharmacists and pharmacy staff are extremely nice and knowledgeable . When they didn't have enough of one of my wife's medications, they where very apologetic. They nicely explained to us the next steps we needed to take to obtain the rest of her prescription.
• BV

  Bri Varney

  Jan 18, 2026
  1.0
  I will not use this pharmacy unless I absolutely have to. It takes them forever to do anything and the staff never seems to know what is going on. They say 30 min, you wait hours. Today after an urgent care visit for my son, I waited an hour before going to pharmacy. Get there and wait in the long line they always have. They say they just got it and haven't started it. I told them I had new insurance to give them but the lady said she couldn't input it until the prescription was processed. I asked how long and she said 30-40 minutes. I asked if they could text me and she said yes. So I grabbed a coffee and decided to wait. An hour later still nothing. So I got back in line and get to the counter... its still not ready. But she'll finally take my insurance. So I wait again...Then she says there's an issue with my insurance which I told her I knew it was out of network and I'd just pay cash, but she couldn't tell me how much it would be and asked me to wait again. After another 20 minutes I went back up to the counter to see what was going on. The lady working the front seemed confused and not really giving me much info.... until she finally says they might not even have it in stock! I've been waiting nearly 2 hours at this point and they don't even have it! It was all i could do not to lose it. This was so unprofessional and not acceptable at all. I ended up having it transferred to another pharmacy who got me handled in no time.
• RP

  Regina Potter

  Jan 17, 2026
  1.0
  I have to wait a while most times half the time it seems like they don’t listen so you have to repeat yourself like 3-4 times. I pay a lot for my meds and give them business but I’m thinking of switching due to them being rude at times and not listing very well when you’re answering their questions that they’ve asked you. They have a tough job I get that an they have been short staffed, but they don’t need to take it out on their customers that are polite to them.
• NW

  Natasha Weidig

  Oct 29, 2019
  1.0
  Would give zero if possible.

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