Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
989 reviews
5 stars
675
4 stars
145
3 stars
51
2 stars
30
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff professionalism; some employees are praised for helpfulness while others are reported as rude and dismissive.
Cleanliness
Concerns about hygiene and maintenance, particularly in locker rooms and equipment; some customers noted cleanliness while others reported unsanitary conditions.
Equipment Maintenance
Frequent complaints about broken or poorly maintained equipment, with reports of machines being out of order for extended periods.
Atmosphere
Generally positive atmosphere with many customers enjoying the friendly environment, though some noted issues with noise levels and overcrowding.
Membership Issues
Frustration with membership cancellation processes and billing practices, including late fees and difficulties in pausing memberships.
- SCSavannah Cross2 days ago1.0I unfortunately had to cancel my membership this evening due to one person on staff. They were rude, condescending, disheartening and not willing to resolve problems. That staff members name is Dario, he came up to me with an issue with my shoes (I had crocs on) and said they were open toed. I replied with “oh sorry I can go change my shoes “ but he was not willing to let me resolve or compromise and told me and my partner to leave the gym. He had a very rude tone with me and other patrons of this facility. It’s sad to say but the way he presents himself at his job is unkempt and unprofessional. I will never be returning to this gym let alone this company due to there so called judgment free zone.
- EAellie annNov 17, 20255.0prett good. standard planet fitness. shower water takes a good 5 minutes to get hot. can't complain when the other locations nearby don't seem to have hot water at all, it feels. love the smoothie place next door. try the zesty lemon, so good.
- JBJennifer BOct 29, 20251.0Their customer service is very poor. • “They really need to improve their customer service.” • i was disappointed with their customer service
- CKChris KennedyOct 20, 20251.0I have been a PF Black Card Member for while now but after a recent interaction with the manager at this location, I am honestly reconsidering. I asked about a simple policy and instead of being professional, he was rude, dismissive, and condescending. There was zero effort to listen or resolve the situation — just attitude and hostility. It’s really disheartening when the person who’s supposed to be leading the staff is the most unprofessional one there. I left feeling disrespected and frustrated. Planet Fitness supposedly promotes a “judgement-free zone” but apparently that is not the case for their employees. I hope upper management takes this seriously as interactions like these drive away loyal customers.. (UPDATE) I have contacted them and they have not responded to my complaint for over a week.
- SJSung JinwooOct 14, 20255.0I absolutely love this Planet Fitness! It makes me so happy every time I walk through the doors honestly, I could just sleep here if they let me. If you’re ever looking for a gym in Mill Creek, I 100% recommend Planet Fitness. I come here almost every single day, and it’s become one of my favorite places to spend time. I workout eat and make friends here at the big PF The atmosphere is always positive and welcoming, and the staff are super friendly. Whether I’m lifting weights, eating or using the cardio machines and eating at the same time, or just relaxing after a workout and eat, I always leave feeling better than when I came in. And let’s talk about the snacks they’re surprisingly good! There’s an awesome assortment of options, and I love grabbing a few things to munch on while I work out. Sometimes I’ll have six or seven protein bars while sipping on a Red Bull to keep my energy up. It might sound crazy, but it just adds to the experience for me. Planet Fitness in Mill Creek isn’t just a gym it’s like my second home. The energy, the people, the vibe — everything about it makes me feel motivated, relaxed, and genuinely happy. Don’t forgot to get your meals here
Frequently Asked Questions About Planet Fitness
What is the location and address of Planet Fitness in Mill Creek, WA?
Planet Fitness is located at 13314 Bothell Everett Hwy, Mill Creek, WA 98012, USA.
What are the operating hours of Planet Fitness in Mill Creek?
Planet Fitness in Mill Creek is open 24 hours a day, 7 days a week.
What kind of facilities and services does Planet Fitness offer?
Planet Fitness offers best-in-class equipment, ClassicAccess membership, mobile app access, free in-club fitness training, WiFi, tanning salon, massage chairs, hydro massage, personal training, and special perks like half-price cooler drinks.
Is Planet Fitness in Mill Creek a judgment-free environment?
Yes, Planet Fitness provides a welcoming Judgement Free Zone® where members can build strength at their own pace.
How can I learn more about pricing and membership at Planet Fitness?
You can learn about memberships and pricing by visiting their membership page at https://www.planetfitness.com/gym-memberships or downloading the Planet Fitness mobile app.
Does Planet Fitness have a mobile app for workouts and membership management?
Yes, Planet Fitness offers a mobile app available on both Apple and Android platforms to help manage workouts and memberships.
What nearby places can I visit before or after working out at Planet Fitness Mill Creek?
Nearby you can visit Sprouts Farmers Market for groceries, Tully's Coffee for a coffee break, and Safeway Pharmacy for any health needs.
Are there any beauty or spa services near Planet Fitness in Mill Creek?
Yes, nearby you can find beauty and spa services like TD Nails, The Volume Vault Salon, and Appealing Peels Day Spa.
Are there other fitness or martial arts facilities close to Planet Fitness Mill Creek?
Yes, close by are Gracie Barra Bothell - Brazilian Jiu Jitsu and Melvin Revilla Brazilian Jiu Jitsu USA for martial arts training, and 9Round Kickboxing Fitness for a fitness workout.
How can I contact Planet Fitness in Mill Creek if I have questions?
You can contact Planet Fitness Mill Creek by phone at +1 425-599-2099.