GNC

Reviews

• SC

  Sarah Crow

  Aug 26, 2025
  5.0
  Sam was so helpful!
• SH

  Sara Heimbigner

  Aug 25, 2025
  1.0
  I want to say this is a great store, but that would be a lie. Long story short, I was lied to. Manager knew my situationon needing weight gainer for my young son. He pressured me into getting the "membership" because with how expensive the product was, to get and take advantage of the rewards. I told him that I need permission from my sons doctor before I do something like this. He told me" if it doesn't work out you can get a refund " (membership). I bought 2 cases of gorilla energy which btw is disgusting. He said I can come back and just get a refund on everything if it doesn't work out at doctors. I took photos of products he recommended etc... then went to doctor following day. Doctor said absolutely NOT, not safe, even if they did it by his weight instead of the label. (Trying to prevent gtube)..... so manager had got to talking saying he gets bonuses for membership sign ups etc. I showed him a specific drink on Amazon I was looking for and they didnt have it so I was like ok.... he recommended gorilla and said very much comparable etc. Which is why I got the 2 cases of gorilla buy 1 get one half off. So after knowing doctor said no the next day, I went back to store to return not only gorilla but membership. The girl associate said "um no, we don't allow refunds on membership fee '" fought with me. She then called manager I dealt with, and he said 100% no refund. So he flat out lied to my face to get a bonus! I had no reason for membership right, the energy drink was unopened. They refunded me for the drinks then said sorry no refund. So I call corporate right?! And this is where this manager at GNC is money hungry, lying, just to have better numbers. No one is ever shopping here anyways probably how it is ran. Corporate said- What did the manager say? He isn't refunding my membership fee even though the doctor denied the supplement powder and I had no use for the membership since that fell through. I told corporate he lied to my face and said I could get a refund if it didn't work out. Corporate says- "You go back to the store and you get your money back now! He HAS TO refund you. Here is a case number- etc, and tell them to call me and you'll get your money back right away". The girl associate flat out lied to me saying there is no button for refund so therefore cant refund and not allowed...., the manager lied tried to inflate numbers for a bonus. The corporate office said he was so sorry and totally wrong and unethical. Give him all store info etc for investigation. So here's where it gets even more fishy. I paid i believe either 40 or 45 for fee plus tax. The associate in there claimed to not have 40 dollars, and they shorted me all taxes, then an extra $5. I do not recommend this location. Liars and thief manager. So many other places that are honest and dont lie to just get bonuses. Stay far away!!!!! But thank you to corporate for making case against this location. I commend their cooperation and support and confirmation that the manager was lying. Try vitamin world or something, just stay FAR AWAY FROM THIS PLACE!
• WB

  Will Bolzell

  Jul 16, 2025
  5.0
  I frequent this GNC. It is in a convenient location (though the parking lot gets busy and is probably the only bad thing about this spot). The staff here is very friendly and helpful. No judgement, just assistance in achieving goals.
• JW

  John Waters

  Mar 28, 2024
  5.0
  Had a great experience here and the manager working was extremely helpful.

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