LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Furtuna and Leanna for their exceptional service.
Eye Exams
Dr. Kim received consistent positive feedback for her thoroughness, professionalism, and ability to explain procedures clearly, making patients feel comfortable.
Product Availability
Some customers expressed frustration over the lack of certain glasses in stock and the need for better suggestions or alternatives when desired items were unavailable.
Repair Services
Customers appreciated the quick and effective repair services provided, often highlighting the staff's willingness to assist without charge.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers expressing satisfaction with their visits and willingness to recommend the location.
NN
Nana
Nov 2, 2025
1.0
I couldn't get anyone to help me. The employee was too busy looking at paperwork to even acknowledge me. He made it obvious that he didn't want to help me. Disappointed! I wouldn't go back.
NF
nostalgia forever
Oct 1, 2025
1.0
Unfortunately, didn’t really receive any help. I stood around for 10-15 minutes in hopes to receive help purchasing new glasses. I’ve seen 1 worker helping out a customer, and 2 other socializing with one another + a worker visiting from Northgate. I was waiting to approach them or they approach me, and eventually one did after 10-15 minutes. Unfortunately, they didn’t have the glasses I wanted on display, but didn’t offer me any suggestions or resolutions. Kinda felt like I was forcing them to give me information on the glases and other locations who may have the glasses/display. I had to tell them that it’s okay, I’ll just order it online because the conversation felt forced and awkward. Highly suggest going to the Lynnwood location near the total wine instead.
YM
Yelitza Medina
Sep 27, 2025
5.0
Amazing staff and great work
JS
Jeanne Small
Aug 22, 2025
5.0
I have been coming here for my annual eye exam and eyeglasses purchase for years. Dr. Carol Kim is polite, friendly, competent and trustworthy. I look forward to seeing her each year. The team of LensCrafters that translates my Rx into really cool eyeglasses has also been amazing through the years. This year, Katie is especially dazzling in her knowledge of technical systems and getting my new glasses going.
FO
Fernando Otero
Jul 24, 2025
5.0
Katie did a fabulous job replacing nose pads. Wonderful service
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams using the latest vision technology to ensure quality eyecare.
Which designer eyewear brands are available at LensCrafters at Macy's?
They offer a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
What are the store hours for LensCrafters at Macy's?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online for LensCrafters at Macy's?
Yes, you can schedule your eye exam online via their appointment URL on the LensCrafters website.
What payment options are available at LensCrafters at Macy's?
They accept payment via Android Pay and Apple Pay, along with credit and debit cards.
Is LensCrafters at Macy's accessible for wheelchair users?
Yes, the location has a wheelchair accessible entrance.
What nearby stores can I visit before or after shopping at LensCrafters at Macy's?
Nearby stores include Sunglass Hut for additional eyewear options, Pandora for jewelry, and Bath & Body Works for cosmetic and beauty supplies.
Are there dining options close to LensCrafters at Macy's?
Yes, nearby dining options include Mr Simon Chinese Pancake, Delice de Paris bakery, and Chipotle Mexican Grill for a variety of cuisines.
If I'm shopping at LensCrafters at Macy's, where can I find beauty and spa services nearby?
Nearby beauty and spa services include SOHO Alderwood Mall and Banter by Piercing Pagoda.