LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
The staff is consistently praised for being friendly, helpful, and attentive, with many customers highlighting specific employees for their outstanding service.
Product Quality
While many customers appreciate the selection and quality of frames, there are complaints regarding incorrect prescriptions and issues with glasses fitting.
Repair Services
Customers frequently mention quick and free repairs or adjustments, indicating a strong commitment to customer satisfaction in this area.
Mixed Experiences
Some reviews reflect negative experiences, particularly regarding management and inconsistent service, suggesting a need for improvement in staff training and communication.
Overall Satisfaction
Despite some negative feedback, the majority of reviews express high satisfaction with the overall experience at this LensCrafters location.
KK
Kelly Kerkeslager
Nov 17, 2025
1.0
Don’t go for an eye exam. They’re behind on schedules so you’ll end up waiting for an hour or more, then on top of that they can’t actually give you a correct prescription. If you have eye sight or eye needs that are more severe, I would not trust them with your time or health. Wasted my time, money and will need to go to a different doctor for a proper eye exam and prescription.
JL
Josh Lozada-Randall
Nov 16, 2025
5.0
Rylee and Joey were extremely helpfully, courteous and patient when hit with a wave of customers. 10/10 experience.
SR
Sarah Roh
Nov 14, 2025
5.0
I come here for my eye doctor appointments and the staff in the Lenscrafters are super nice and helpful! They also replaced my glasses nose pads free of charge when I asked on an older pair I brought in. 😁
AB
Amylia Barnes
Nov 7, 2025
5.0
Really nice staff every time I stop in. Have purchased glasses here twice. It is easy to pop in for a cleaning and adjustment.
TN
Tito Nguyen
Oct 29, 2025
5.0
I have been coming to this LensCrafter specifically for years and have always had a great experience with all the staff here. They are quick and more than happy to answer any questions you have. Shoutout to Lee last time for being super friendly throughout my glasses replacement!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Kirkland offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban Meta, Oakley Meta, and Nuance Audio.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters in Kirkland?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=F136&storeId=10851
What payment options are available at LensCrafters?
LensCrafters accepts payments via Android Pay and Apple Pay, as well as credit and debit cards.
Does LensCrafters have wheelchair accessible entrances?
Yes, LensCrafters in Kirkland has wheelchair accessible entrances to accommodate all customers.
What nearby shopping centers or places can I visit before or after my appointment at LensCrafters?
LensCrafters is located in The Village At Totem Lake shopping center, which offers a variety of shops and services to explore before or after your visit.
Are there any nearby coffee shops where I can relax near LensCrafters?
Yes, 203 Fahrenheit Coffee Co. is a nearby coffee shop where you can enjoy a beverage close to LensCrafters.
If I'm looking for real estate services near LensCrafters, where should I go?
Several real estate agents and agencies are located nearby including The Mezon Group, Katherine Hansen Home, and Compass Real Estate, providing convenient options for your real estate needs.