Planet Fitness

4.2
490 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
18129 E. Valley Hwy, Kent, WA
98032, United States

Hours

Reviews

4.2
490 reviews
5 stars
322
4 stars
68
3 stars
28
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and welcoming, with specific mentions of individual employees who provided exceptional service.

Cleanliness

The gym is generally reported as clean and well-maintained, although some reviews noted issues with bathroom cleanliness.

Customer Service Issues

Several customers expressed dissatisfaction with customer service, particularly at the front desk, citing rudeness and unhelpfulness.

Equipment Availability

While many customers appreciated the variety of equipment, some noted that certain machines were often broken or in need of maintenance.

Membership Concerns

There were complaints about hidden fees and difficulties in canceling memberships, leading to frustration among some customers.
  • BW
    bill wright
    6 days ago
    5.0
    Dairy Queen club in very friendly staff. The clientele were quite pleasant.
  • NL
    Nguyen Le
    Nov 16, 2025
    5.0
    Clean gym and clean equipment. Employees are helpful and courteous. Don't have to wait long to use gym machines and gym equipment.
  • MM
    muonized
    Nov 15, 2025
    5.0
    Clean and convenient, great equipment.
  • RH
    Rock Hit
    Oct 31, 2025
    3.0
    They need more employees at the front desk. I was trying to join the gym,but After long wait🥱🥱🥱 today at the front desk for some help. I changed my mind.
  • BT
    Bao Chau Tran
    Oct 18, 2025
    1.0
    I was using the machine at the 30 mins work out area and the lady wa hogging two machines at the time. At the time I didn’t know she has hogged two machines at the same time. she left for another machine and I went to go to the machine she was done with (I assumed she was done because she left that machine). And then she came back later asking for my machine back but I am not done. Then proceed to stand behind me making me uncomfortable. And then out of no where this Africa American dude came to harass me about not giving the machine to the lady. He says I wasn’t a gentleman for not giving up the machine for the lady. I am sorry but rules should be applied to all person regardless of sex or gender. And kept harassing me and wouldn’t stop even when I told him to stop. I came to the front desk to report to Jaylen but he was no help as he sided with the guy because he is a regular here. I pay money here and should be treated the same regardless of gender and people shouldn’t have the right to hog two machines at the same time. I asked Jaylen if people have the right to hog two machines at the same time and he says yes. Where is that rule?

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Kent, WA?

Planet Fitness in Kent, WA is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and on weekends from 7:00 AM to 7:00 PM.

Where is Planet Fitness located in Kent, WA?

Planet Fitness is located at 18129 E. Valley Hwy, Kent, WA 98032, USA.