Kent Valley Optical

2.6
82 reviews

About

Eye Care CenterContact Lenses SupplierCorrective Lenses StoreOptometry
Since the year 1997, we have been serving south king county with the highest level of eye care. We provide routine eye exams, contact lens services, and screening for glaucoma and cataracts. We also specialize in low vision, and can help you with all of your eyeglass needs as well. We fill outside prescriptions and do frame adjustments and repairs. We are more than happy to support all of our patients from young children to seasoned adults and make sure that our patients are treated like family. From the time you walk through our doors until your visit is over, our dedicated staff will help you with all of your eyecare needs including choosing the correct frames and lenses to suit your eyewear needs. Dr Armer is ready to meet you!

Location

Kent Valley Optical
407 West Gowe Street, Kent, WA
98032, United States

Hours

Reviews

2.6
82 reviews
5 stars
26
4 stars
4
3 stars
3
2 stars
6
1 star
43
  • BR
    barbara rogerson
    Sep 11, 2025
    4.0
    Very kind people.
  • PM
    Patrick McNamara
    Aug 15, 2025
    1.0
    One of the worst healthcare experiences I've ever had. The receptionist was rude, the wait times were long and the doctor made a crack about my walking cane. When I picked my glasses up from them, the lenses were filthy. After getting them home, I discovered ghosting on the lenses that rendered them unusable. After calling and leaving a message, I received a text saying that I could bring the glasses back in eleven days for "the next step". I have received no further correspondence. Truly appalling. I'll be filing a complaint with my insurance company.
  • NW
    N Wheeler
    Jul 29, 2025
    1.0
    Horrible customer service service had to wait over 25 minutes just to pick up glasses front desk rude to customers why tell us they are ready if they are not
  • US
    Unknown Sincerely
    Jul 28, 2025
    1.0
    I appreciate the positive feedback regarding the optometrist. However, I am concerned about the durability of the eyewear, as the recent breakage within a short timeframe is a significant issue. We will prioritize enhancing the strength and resilience of our glasses in future iterations.
  • LM
    L. Murphy
    Jul 24, 2025
    3.0
    The exam and doctor were fine, but they have the worst hours of any business I've ever encountered in my lifetime. I am 57. They say they are open 9-3:30, but when my glasses were ready, I received a text they could only be picked up between 9am and 11:45am or between 2-3:15pm, Monday thru Thursday. No weekends. No Fridays. Today, I get there at 10:30am after twice trying to meet their narrow windows for pickup. There's a sign taped to the door they are closed. Do not have hours posted on Google as 9-3:30pm if those are not your hours.

Frequently Asked Questions About Kent Valley Optical

What services does Kent Valley Optical provide?

Kent Valley Optical offers routine eye exams, contact lens services, glaucoma and cataracts screening, low vision specialization, eyeglass prescriptions, frame adjustments and repairs.

Where is Kent Valley Optical located?

Kent Valley Optical is located at 407 West Gowe Street, Suite 103, Kent, WA 98032, USA.