Planet Fitness

4.1
507 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
731 N Columbia Center Blvd, Kennewick, WA
99336, United States

Hours

Reviews

4.1
507 reviews
5 stars
312
4 stars
85
3 stars
30
2 stars
17
1 star
63

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for its cleanliness and well-maintained facilities, although some reported issues with specific areas like showers and locker rooms.

Staff Performance

While some staff members received positive feedback for their friendliness and helpfulness, others, particularly an employee named Ingrid, were criticized for unprofessional behavior and poor customer service.

Equipment Condition

Several reviews mentioned broken or outdated equipment, with complaints about machines being out of order for extended periods.

Safety Concerns

There were multiple reports of inappropriate behavior from staff and other members, leading to concerns about safety and comfort for gym-goers.

Customer Service Issues

Customers expressed frustration with billing practices, difficulty in canceling memberships, and inconsistent hours of operation.
  • LS
    Lisa Sanchez
    1 day ago
    5.0
    Vern and Sophia our outstanding!! Sophia helped me pick up the right gym bag and water bottle that I've been wanting! Vern takes his time to explain the machines to me. I've been there almost a year now. And I got two of my friends and my boss to join! Outstanding customer service. The best gym ever in Kennewick Washington!!!!
  • CC
    C C
    1 day ago
    5.0
    Cannot beat their prices.
  • MW
    Max Wang
    Nov 6, 2025
    1.0
    The space was not too tight among equipment. The shower was hot but space was small. Some staff was nice but there was a rude male staff. I believe that rudeness was because of bad subtle judgment. Edit: This was my first time visiting Tri-Cities. After further exploring, I figured the vibe here was at the rushing and aggressive side. Some people were even offensive explicitly. So, it probably is the regional vibes of the way locals do things without basic respect to others. But Planet Fitness, with its no judgement slogan, should avoid it anyway and anywhere.
  • AA
    Alyaa
    Oct 29, 2025
    5.0
    Love planet fitness and the atmosphere, been a member for years. This one is really clean and nice, and I’d like to thank Zoe, she is always attentive and friendly, working hard and never not smiling. Such a fantastic person who can just light up the day when you come here. Great associate!
  • AA
    AF
    Oct 6, 2025
    1.0
    🚨🚨‼️‼️‼️🚨🚨🚨‼️‼️‼️‼️🚨🚨‼️‼️ I feel it’s important for other members to be aware. There’s a man named Greg who was banned from the Pasco Planet Fitness but is still showing up at other locations. He has a habit of watching women while stretching and it’s really uncomfortable. When confronted, he becomes defensive and aggressive. It’s unsettling and it’s obvious that he watches women while they are working out or stretching. I really hope management takes this seriously and does something to protect members as they’ve done at the Pasco planet fitness everyone deserves to feel safe.

Frequently Asked Questions About Planet Fitness

What are the regular operating hours of Planet Fitness in Kennewick, WA?

Planet Fitness Kennewick is open from 5:00 AM to midnight Monday through Friday, and from 5:00 AM to 10:00 PM on weekends.

Where is Planet Fitness located in Kennewick?

Planet Fitness is located at 731 N Columbia Center Blvd, Suite 100C, Kennewick, WA 99336.