Pure Barre

Reviews

• DJ

  David Jenkins

  Oct 12, 2025
  4.0
  Update: After this post we were contacted by Bre from Pure Barre snd she spent a significant amount of time on the phone with us listening to the problems we have had. Some of our issues are due to corporate. She gave a suggestion about another class option and helped with what she could. She said she would talk to staff about communication and we now know what to ask for and how to reach Bre if needed. I hate that we had to post something to get some resolution but genuinely believe she feels the same. Original post: I want to start off by saying that barre class, even just attending once a week, has done a lot to improve my strengthening and joint stability. I have a connective tissue disorder and it’s really had a positive effect on my body. My husband and I both joined pure barre, but on different days. We joined at the University Place location and while I didn’t enjoy the vibe of the early morning classes everything else was fine. They closed that location and a few months later the Gig Harbor location opened. Both of our accounts were transferred to Gig Harbor and we’ve had problems ever since. I joined of the 15th and I have a four class a month plan. Regardless of how many class credits I have, if I try to sign up for a class on the 15th or later I cannot, I get an error message that says I have to purchase more credits, even though my account shows I have three available. My husband has the same problem but later in the month. I like to register early because their classes get very full and with my schedule I have availability only on certain days and times. We never had this problem at the University Place location. My husband and I have called to work this out. We have never gotten a call back. My husband has gone by in person and of course we have a weekly class, we’ve been told to talk to Bri but she is never there when we’ve gone. Of course we’ve sent emails. Those have also been unanswered. One time I received a text message, I didn’t know the number so I don’t know who it was from. The text said they had resolved this issue and the tone was extremely rude. Obviously the issue isn’t resolved, why would we waste time on something that had been completed? The tone was very rude and when I pointed that out and said I didn’t appreciate it, I never heard another thing. The bottom line is that the classes have had a positive effect on my health and they are an enjoyable way to get strength training. The facility is clean, the staff are pleasant enough. But if you have any kind of problem at all with your account, you won’t get any assistance or acknowledgment. When people ask me about barre class I really can only ever recommend with reservations.
• TF

  Tara Fairfield

  Sep 29, 2025
  5.0
  Love Gig Harbor Pure Barre. The instructors are all encouraging and positive. There is a great array of scheduling options for those that work and have busy schedules. So worth it!
• TS

  Teresa Stephens

  Aug 17, 2025
  5.0
  Love Pure Barre! Classes are convenient for almost anytime of day you're looking for. Class leaders are knowledgeable about the class they're teaching and will help you if you need it.
• TF

  Taylor Flynn

  Aug 6, 2025
  5.0
  I love the staff, atmosphere, and great workouts! Define classes are my favorite, but I love a good classic class as well!
• GC

  Gina Cliett

  Aug 5, 2025
  5.0
  New to Gig Harbor WA, received an invitation via email to try out workout Pure Barre, which I haven't heard of before. One introductory class, and I was hooked! I have a primarily sitting job, going to the gym requires motivation that I don't always possess, but these classes are user friendly, fun, and most importantly, appropriate for any fitness level. Instructors are very encouraging and motivating, I truly enjoy workouts with Sam L, she is extremely positive, and always makes you feel strong, powerful, and makes you believe in yourself. So glad I decided to join Pure Barre, thank you for inviting me to the Pure Barre community! * So very unfortunate I must amend my review! Love the workouts, disgusted with people who run the place (owner/manager of GIG Harbor Pure Barre and corporation). My mother in law was visiting from AZ for a few months-even though I live in Gig Harbor and have membership, Pure Barre has a great option of getting a "Visitor" package, for someone who doesn't live in WA, but wants to take advantage of the great workout. We purchased a "Visitor" package (10 sessions), without anyone explaining to us any of the rules, and when my mother in law left to go home to AZ, I was notified that her unused sessions will be lost! Nevermind the fact that the entire package was prepaid, or the fact that no one explained that it should be utilized fully during certain period of time, or that unused sessions will be forfeited. The place is run by greedy and slimy people, who insist on keeping the money for the services they didn't provide. Absolutely Disgusting!

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