Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
603 reviews
5 stars
527
4 stars
13
3 stars4
2 stars
12
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Cierra, Shelly, and Seana for their exceptional service.
Product Quality
Customers expressed satisfaction with the quality of glasses and the variety of stylish frames available, although some had issues with fit and prescription accuracy.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude staff behavior and poor customer service from certain employees, particularly in handling issues.
Efficiency
Several customers appreciated the quick service for repairs and eye exams, with many noting same-day service for glasses and repairs.
Pricing Concerns
Some customers found the prices to be high and expressed frustration over unexpected charges, particularly regarding eye exams and lens replacements.
- BMBrian MayerNov 17, 20255.0The service is fast very professional nice office
- BSBella SmithNov 11, 20255.0Taylor was an amazing help with fixing my glasses and helping me find new ones! Thank you for being kind and patient
- FOFabi OrtizNov 3, 20255.0AMAZING SERVICE! I was able to get my glasses within an hour! I also got a great discount as well. The staff was friendly & I was greeted immediately when entering. Great work!
- BRBasilio RuizNov 2, 20255.0Shauna (spelling) did amazing. Best customer service, patient, kind, great guide.
- MTMarc TaylorOct 21, 20255.0I am very happy with the service and product the employees are very nice great attitude lense Crafters is my new store.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters Federal Way location?
Brands available include Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Tiffany & Co., Tory Burch, and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Federal Way?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam online for the Federal Way LensCrafters?
Yes, you can schedule your eye exam online through their appointment link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=1622&storeId=10851.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup for eyeglasses or lenses?
Yes, LensCrafters provides in-store pickup services for your convenience.
What nearby places can I visit before or after my eye exam at LensCrafters Federal Way?
Nearby places include Pavilions Centre shopping center, Village Inn restaurant, and California Burrito Taco Shop for dining or shopping before or after your visit.
Are there other optometry services close to LensCrafters in Federal Way?
Yes, Westview Eye Care is a nearby optometrist and eyewear provider if you wish to explore additional eye care options.
Where can I find food options near LensCrafters in Federal Way?
Nearby food options include Arby's for fast food, Church’s Texas Chicken, and Kum Kang San Korean BBQ Buffet for varied dining experiences.