Everyone of the stuffs were really nice and patient they listen to me and my concern about me not hearing very well got a hearing test and it rooled out that I need hearing aids can't wait to be able to hear better
RL
Robin Locantore
Dec 16, 2025
1.0
I have called and left 7 voicemails in the last 2 months checking on the status of my PA for my hearing aids, with absolutley NO call backs. We have went in and the lady at the front desk was rude. I have never seen a referral take 2 months for these things and I have never seen such an unprofessional office. 7 VM's Not a single call back. Even if to say, "we don't have it back" is better than being ignored. Once this issue is resolved, We can revisit this review.
UPDATE: 3 DAYS LATER 12/20/25
Recieved a call from the Doctor letting me know that they had just went and submitted my PA. I said "it's been 2 months and you're just now sending it in?" "We've been inundated with patients" he said. Seriously? Or did you just forget.... So! This means, that the rude lady at the front desk LIED when she said that they sent it out but my insurance hasn't responded.
ZR
Zach Rubeck
Sep 15, 2025
5.0
They managed to have an open appointment on the same day and able to do my request to receive "aided" audiogram for my employer to prove that I am able to hear things with hearing aids. Thank you.
VH
Vernon Huffman
Aug 14, 2025
5.0
They replaced my old hearing aids and the charger at no cost to me.
BB
Barbara Boyle
Jul 21, 2025
5.0
The staff is so kind here and also fun! I'm so glad they're located close to me as I try to get my domes changed every couple of months and they do this so quickly! I appreciate Audio Nova!