Planet Fitness

4.2
738 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
125 Cascade Mall Dr, Burlington, WA
98233, United States

Hours

Reviews

4.2
738 reviews
5 stars
488
4 stars
110
3 stars
39
2 stars
22
1 star
79

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist members.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, particularly in the shower and bathroom areas, with reports of mold, hair, and general unkempt conditions.

Equipment Quality

The gym has received positive feedback for its new and well-maintained equipment, although some machines were reported as out of order for extended periods.

Membership Cancellation

Several customers expressed frustration with the difficulty of canceling memberships, citing poor customer service and a lack of responsiveness from management.

Atmosphere and Noise

While many enjoyed the gym's atmosphere, some complained about excessively loud music, making it hard to focus during workouts.
  • MG
    Marlen T. G.
    2 days ago
    1.0
    Últimamente hay demasiada gente, las maquinas todas ocupadas y no hay papel de manos para limpiar las maquinas,
  • DO
    Donny Oluokun
    2 days ago
    4.0
    Friendly staff and clean equipment. Basic and usual gym experience.
  • CG
    Caleb Gatica
    Nov 1, 2025
    5.0
    Highly recommend this gym! Always friendly and helpful staff!
  • JC
    Jack Cauthen
    Oct 29, 2025
    1.0
    I’ve been to probably 50+ planet fitness locations over the years while traveling. Out of all of them, this one has the grossest shower/bathroom situation I’ve seen. -half the showers don’t work -mold on the ceiling of the showers -hair and slime all over the floor (thank god I brought my shower sandals) -shower curtains are broken so you have no privacy (and they are covered in mold) -no Toilet paper so I had to wipe with the paper seat covers
  • SG
    Samson Geer
    Oct 8, 2025
    5.0
    Leighton woods is a fantastic employee 👏 👌 🙌 he went above and beyond to help find my weight belt i mistakenly left behind after my last set of the day. THANK YOU DUDE! now to the facility, this planet fitness actually lets you lift without worrying about being messed with.They have an actual squat rack, three of them, in fact, all of which are kept up.And in good condition, they also have a hip thrust machine.And a hack squat machine, which are frequently absent from planet fitnesses.In other locations, this one gets five out of five stars for me.For the friendly staff, the kept up equipment and general.Atmosphere is pretty welcoming. Great place to come spend some time exercising and caring for yourself.

Frequently Asked Questions About Planet Fitness

What is Planet Fitness and what makes it unique?

Planet Fitness is a gym with over 2,700 locations offering a welcoming Judgment Free Zone® where people can build strength at their own pace using best-in-class equipment.

Where is the Planet Fitness location in Burlington, WA?

Planet Fitness in Burlington, WA is located at 125 Cascade Mall Dr, Burlington, WA 98233.