Customers consistently praised the staff for being friendly, professional, and attentive, creating a welcoming atmosphere.
Quality of Care
Many reviews highlighted the thoroughness and gentleness of the dental care provided, with several patients noting pain-free experiences.
Customer Service
While most feedback was positive regarding service, some customers reported issues with front office staff and billing practices, indicating a need for improvement in this area.
Emergency Care
The practice received commendations for their ability to accommodate emergency appointments and provide timely care.
Patient Comfort
Numerous reviews mentioned the staff's efforts to make patients feel comfortable and at ease, particularly for those with dental anxiety.
LL
Lance Little
4 days ago
5.0
It was a good experience. Everyone is happy and friendly. Had my crown re cemented and it was quick and easy.
MM
Melissa
Nov 17, 2025
4.0
Excellent hours, great availability, kind hygienists and dentists.
I was a patient for 20 years and saw some changes; however the last 2 years have been significant.
Dr. Romberg was just “gone” with no notice to us. Christina left which was a surprise for me at my last visit. The front desk turnover is evident as well. Rodney was kind but the lack of communication on the changes was poor.
Additionally, the billing department needs improvement. I just received a bill from over 6 months ago despite my EOB showing immediate payment. I was also asked to pay for my adult child’s account at a visit. Based on HIPAA, this was not appropriate.
I ultimately will be finding a new office.
JG
Jill Gauthier
Nov 13, 2025
5.0
Great care, everyone is so nice. Dr Kiani is the best dentist. She is so precise and I would not hesitate to refer anyone to this office. I just really have had the best of care here.!
JD
Joelle Davis
Nov 7, 2025
5.0
Fantastic experience- broke a very old filling last night, they got me in at 9am today. Everyone was very nice, patient, explaining everything as we went along. They offer nitrous if you’re a nervous Nellie like me, but insurance won’t cover that part. Procedure went great- quick, yet thorough. We’ve been going here for about six years, and they’re running like a top!
TR
Tammi Reeser
Oct 24, 2025
5.0
Very professional and friendly team. Dr Reid is knowledgeable, kind and was not judgmental about the neglected care of my teeth. They worked to get me in quickly with an emergency tooth issue and I wasn’t an established patient! I am now! Great dentistry in Bonney Lake!
Frequently Asked Questions About Bonney Lake Family Dental Care
What are the operating hours of Bonney Lake Family Dental Care?
Bonney Lake Family Dental Care is open Monday through Thursday from 8:00 AM to 8:00 PM, and on Friday and Saturday from 8:00 AM to 2:00 PM. The office is closed on Sundays.
Where is Bonney Lake Family Dental Care located?
The dental care center is located at 21515 Washington 410 E, Bonney Lake, WA 98391-4100, United States.
How can I make an appointment at Bonney Lake Family Dental Care?
You can book an appointment online through their reservation link at https://flexbook.me/bonneylake/gmb or call their main phone number at +1 253-826-9000.
Is Bonney Lake Family Dental Care accepting new patients?
Yes, they are currently accepting new patients. You can book your appointment online today through their website.
What services does Bonney Lake Family Dental Care provide?
Bonney Lake Family Dental Care is a dentist office offering general dental services for families, including pediatric dental care.
Can you suggest nearby places to visit around Bonney Lake Family Dental Care?
Nearby, you can visit The Social Barber Lounge for grooming, Little Red Dress Salon for beauty services, and Taco Time NW if you want to grab a quick Tex-Mex meal after your appointment.
Are there health-related facilities near Bonney Lake Family Dental Care?
Yes, nearby health facilities include Cascade Orthopaedics, Performance Physical Therapy, Principal Health Clinic, Rxpress Pharmacy, Bonney Lake Medical, and Quest Diagnostics for various medical and health services.
Where can I find automotive services near Bonney Lake Family Dental Care?
For automotive needs, AutoZone and Chevron gas stations are nearby for car parts and fuel, making it convenient if you drive to your dental appointment.
Are there beauty and spa options close to Bonney Lake Family Dental Care?
Yes, there are several beauty and spa options nearby including Glow & Tell, 8th Day Nails, Essential Esthetics, and Unconventional Beauty for salon, nail, makeup, and spa services.
How can I learn more about Bonney Lake Family Dental Care online?
You can visit their official website at https://www.dentistinbonneylake.com/ or check their Facebook page at https://www.facebook.com/171534266227847 for more information and updates.