Bonney Lake Family Dental Care

4.7
131 reviews

About

Dentist

Location

Bonney Lake Family Dental Care
21515 Washington 410 E, Bonney Lake, WA
98391-4100, United States

Hours

Reviews

4.7
131 reviews
5 stars
114
4 stars
7
3 stars
1
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and attentive, creating a welcoming atmosphere.

Quality of Care

Many reviews highlighted the thoroughness and gentleness of the dental care provided, with several patients noting pain-free experiences.

Customer Service

While most feedback was positive regarding service, some customers reported issues with front office staff and billing practices, indicating a need for improvement in this area.

Emergency Care

The practice received commendations for their ability to accommodate emergency appointments and provide timely care.

Patient Comfort

Numerous reviews mentioned the staff's efforts to make patients feel comfortable and at ease, particularly for those with dental anxiety.
  • LL
    Lance Little
    4 days ago
    5.0
    It was a good experience. Everyone is happy and friendly. Had my crown re cemented and it was quick and easy.
  • MM
    Melissa
    Nov 17, 2025
    4.0
    Excellent hours, great availability, kind hygienists and dentists. I was a patient for 20 years and saw some changes; however the last 2 years have been significant. Dr. Romberg was just “gone” with no notice to us. Christina left which was a surprise for me at my last visit. The front desk turnover is evident as well. Rodney was kind but the lack of communication on the changes was poor. Additionally, the billing department needs improvement. I just received a bill from over 6 months ago despite my EOB showing immediate payment. I was also asked to pay for my adult child’s account at a visit. Based on HIPAA, this was not appropriate. I ultimately will be finding a new office.
  • JG
    Jill Gauthier
    Nov 13, 2025
    5.0
    Great care, everyone is so nice. Dr Kiani is the best dentist. She is so precise and I would not hesitate to refer anyone to this office. I just really have had the best of care here.!
  • JD
    Joelle Davis
    Nov 7, 2025
    5.0
    Fantastic experience- broke a very old filling last night, they got me in at 9am today. Everyone was very nice, patient, explaining everything as we went along. They offer nitrous if you’re a nervous Nellie like me, but insurance won’t cover that part. Procedure went great- quick, yet thorough. We’ve been going here for about six years, and they’re running like a top!
  • TR
    Tammi Reeser
    Oct 24, 2025
    5.0
    Very professional and friendly team. Dr Reid is knowledgeable, kind and was not judgmental about the neglected care of my teeth. They worked to get me in quickly with an emergency tooth issue and I wasn’t an established patient! I am now! Great dentistry in Bonney Lake!

Frequently Asked Questions About Bonney Lake Family Dental Care

What are the operating hours of Bonney Lake Family Dental Care?

Bonney Lake Family Dental Care is open Monday through Thursday from 8:00 AM to 8:00 PM, and on Friday and Saturday from 8:00 AM to 2:00 PM. The office is closed on Sundays.

Where is Bonney Lake Family Dental Care located?

The dental care center is located at 21515 Washington 410 E, Bonney Lake, WA 98391-4100, United States.