JD
Jennifer Dubrow
Mar 24, 2026
I saw Dr. Michael Oswald for over two decades and was always treated with friendliness, respect, professionalism, and consideration by him and his staff.
When Dr. Vander Giessen replaced him after he retired, I assumed the practice would adhere to the same standards and values. That was not my experience.
Dr. Vander Giessen insisted I spend $2000-3000 on periodontists A YEAR, on top of his fees, and refused to even consider or try cost-effective alternatives, such as PerioProtect.
On my last visit, Erin, one of his hygienists, carved out -- literally -- a crater behind one tooth already experiencing root recession that took over six painful months to heal and still traps food and is ultra-sensitive.
Also, despite telling them I'm autistic, he allowed his business manager, Shawna, to repeatedly and loudly chew food on phone calls with me. (Many autistics like me have "misophonia," which is an intense, involuntary, fight-or-flight emotional reaction [rage, anger, or disgust] to hearing people chewing or other unpleasant sounds.) Combined with her overall surliness and unfriendliness (and their refusal to stop making me deal with her), dealing with this office became extremely distressing and disappointing and not worth the time or emotional/ financial cost.