LensCrafters

Reviews

• HS

  Hope Sabiston

  Mar 31, 2026
  5.0
  I had such an amazing experience at LensCrafters in Bellingham, and I have to give a huge shoutout to Makayla—she is absolutely the best! From the moment I walked in, she was incredibly welcoming, helpful, and genuinely invested in making sure I found the perfect pair of glasses. What really stood out was her knowledge and honesty. Makayla didn’t just try to sell me something—she took the time to understand what I needed both functionally and aesthetically. She gave thoughtful, insightful recommendations based on my face shape, style, and lifestyle, and I truly appreciated how real and transparent she was throughout the entire process. It’s rare to find someone who combines professionalism, expertise, and such a warm, personable approach. Makayla made what can sometimes feel like an overwhelming experience actually fun and easy. I left feeling confident in my choice and really taken care of. If you’re going to LensCrafters in Bellingham, do yourself a favor and ask for Makayla—you won’t regret it!
• HD

  Heather Downing

  Feb 16, 2026
  5.0
  So thankful to Barbara at LensCrafters. Visiting my daughter this weekend and forgot my contacts lenses. With my prescription LensCrafters was able to provide me with 5 days worth of lenses. Thank you for salvaging my precious time with my daughter.
• HC

  Heidi Cervantes

  Feb 12, 2026
  5.0
  After going to Vision Plus and having a bad experience specifically with the glasses order (Doctors were great on the flip side), I took my prescription and knew I needed to go somewhere else. I went into LensCrafters and had such a great experience. Customer service was excellent, no one was being pushy about trying to upsell anything, and the selection was overall pretty good. Amber, I believe her name is, was a total sweetheart and helped me figure out the best options with my insurance and just made me feel very comfortable. When I asked her about warranties, she was very upfront about the 30-day return policy or they have a one-year scratch/damage warranty for only $45 extra. I'm really glad that I came here and would definitely recommend this store.
• BM

  Blanca McCreary

  Feb 4, 2026
  1.0
  My husband and and during their morning hours to ask new patients and an insurance carriers that we work with. I handed one of the employees my card for the insurance and they questioned me on whether or not I was a federal employee. When I clarified that I have insurance through my husband, I was very quickly dismissed and told that they don’t accept federal there. The tone used was very dismissive and rude. I am not leaving the review because they don’t take insurance, bit more so to express disappointment in the lack of customer service etiquette. I used to recommend friends and family to obtain their glasses at this location because of the variety and what used to be, good customer service. However, after today, never again.
• TE

  Tamara Enbusk

  Jan 23, 2026
  4.0
  Appt went great and everyone is friendly amd professional The wait to order glasses was a little disappointing - took longer than the eye appt. But good selection.

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