Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
139 reviews
5 stars
123
4 stars2
3 stars0
2 stars
4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Mary, Aiden, Candice, and Kayla.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, although some noted issues with specific orders and delays.
Mixed Experiences
While many reviews highlighted positive experiences, there were also complaints about customer service inconsistencies and issues with insurance claims.
Store Environment
The store was generally described as clean and well-maintained, with a good selection of frames, although some customers found the space small.
Professionalism
Several reviews commended the professionalism of the optometrists and staff, particularly Dr. Vida, for their thoroughness and care during eye exams.
- ATAna TorresNov 4, 20255.0I couldn’t be happier with my glasses and the amazing customer service that came with them! From start to finish, the team was patient, knowledgeable, and genuinely cared about getting every detail right. They took the time to explain my options and made sure the lenses were perfectly tailored to my needs. The results speak for themselves! My glasses are clarity is outstanding, and my vision feels effortless. The lenses are lightweight, comfortable, and handle glare beautifully. I’ve noticed a big difference in eye comfort, especially during long days at work. The ordering process was smooth, and the staff kept me updated every step of the way. Thank you!
- JLJames LeeNov 4, 20254.0Usually a very nice place to shop for glasses - the staff is friendly and attentive with a broad knowledge and willing to work with you to get you the best outcomes and deals they can offer. Sometimes, they are busy and understaffed. When possible, come during low peak times to get the best service. Evenings are best. Weekend evenings especially.
- BGBrenda GOct 29, 20255.0Today was my first time to order prescription glasses. Mary was there to guide and help me with the process. She was patient, courteous and friendly. Thank you Mary for being amazing at what you do!
- SSSid SanyalOct 23, 20255.0Mary and Jose were so courteous, technically knowledgeable and helpful that helped us get 8 new pairs of glasses made. This is by far the best overall experience we have ever had getting new glasses and lenses made. They have set the bar high.
- QAQusai AlsabiaSep 2, 20255.0Mary Rodriguez. Top manager. Mary helped me with my selection, use the most from my insurance plan, and balanced my two current glasses. Mary answered all the questions I had with the best attitude and recommendations.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters at Macy's?
You can find eyewear brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more at LensCrafters at Macy's.
Does LensCrafters at Macy's accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's in Bellevue?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online for LensCrafters at Macy's?
Yes, you can schedule an eye exam online through their scheduling link provided on their website.
Is LensCrafters at Macy's wheelchair accessible?
Yes, this location has a wheelchair accessible entrance.
What payment options are available at LensCrafters at Macy's?
They accept debit and credit cards, Apple Pay, and Android Pay for convenient payment.
How can nearby Macy's department store help me when visiting LensCrafters?
Since LensCrafters is located inside Macy's at Bellevue Square, you can conveniently combine your eyewear shopping with other Macy's offerings like women's clothing and accessories.
Are there nearby places where I can grab a meal before or after visiting LensCrafters?
Yes, The Cheesecake Factory, Shake Shack, Ristorante Luciano, Takai by Kashiba, and MIX Poke Bar are nearby dining options within Bellevue Square where you can enjoy a meal.
What other fashion and beauty stores are near LensCrafters at Macy's?
Near LensCrafters, you can find stores like Benefit Cosmetics BrowBar, Chanel Fragrance & Beaute at Macy's, Sunglass Hut at Macy's, and Chico’s offering various beauty, fashion, and accessory options.