AudioNova

Reviews

• JG

  Javier Galarza Galarza

  Mar 1, 2026
  5.0
  I love to say thanks for this great free service and excellent job you guys are absolutely incredible everyone be a professional from the front desk and the DR was very good and right at time too I will high recommend your service thanks thanks 👍 Audio Nova,is pretty good 👍
• RT

  R Tang

  Dec 31, 2025
  4.0
  The audiologist showed high professionalism and matched my need with the right solution. However, my after-sale experience was marred by repeated unanswered phone messages. It could be a result of understaffing.
• DK

  Dean Kato

  Nov 22, 2025
  4.0
  Five stars for the service of Dr. Tsai and staff. They accommodated my schedule, and Dr. Tsai is empathic and a high level service provider. She wants to make sure her clients are well served. Good products recommended, and she made sure all of my questions were answered. If I owned this company, I would be embarrassed by the audiometric/"soundproof" room that's used for testing. Some egg crate foam was put up for appearance, but I could still easily hear people in adjoining offices and other spurious noises that could impact the audiology results.
• HZ

  Hal Zimmer

  Feb 2, 2022
  5.0
  I was initially hesitant to get hearing aids, but PSHAA guided me easily thru the process. Very supportive and clearly very experienced with products and testing. Took the time necessary for "fine tuning" as many times as I needed. Highly recommend!
• NW

  Niko W.

  Mar 22, 2016
  5.0
  I have had hyperacusis for years and have been shopping for hearing aids for the past 2 months. I tried 2 different Audiologists in Bellevue and 3 different brands of hearing aids. When I went to the Puget Sound Hearing Aid & Audiology Bellevue office, I did not plan to buy anything from them. I just wanted to get a 2nd opinion, but I assumed they would have higher price than others. When I met the audiologist Lisa Duong, I noticed that she looks very young. I made the assumption that she is too young to help me with my problem (I later found out she looks a lot younger than her real age). My assumption was wrong. Proves the lesson that you should not judge people by their looks or be quick to make assumptions. Lisa Duong really takes the time to explain not just the problem, but also the solution. She understood my pain and gave the best consultation tailored to my specific needs. My time was valued and I appreciated the honest diagnosis. The pros and cons of my available choices were evenly weighed. The compassion, patience, and expertise Lisa exhibited with me was amazing. I am always very picky with customer service anywhere I go. Lisa definitely deserves 5 stars for her service.

Frequently Asked Questions About AudioNova