Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
222 reviews
5 stars
187
4 stars
4
3 stars1
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Charlie, Paula, and Celia.
Repair Services
Customers appreciated the quick and free repair services offered, with several instances of staff fixing glasses without charge.
Mixed Experiences
While many reviews were positive, there were notable complaints about dismissive behavior from some staff and issues with customer service.
Product Selection
Customers enjoyed the variety of frames available and the assistance in choosing the right styles and lenses.
Pricing Transparency
Some customers expressed frustration over unclear pricing and insurance information, particularly regarding eye exams and lens costs.
- SNSarah NiebuhrNov 10, 20255.0Fantastic service and selection!
- LSLiam StoweNov 9, 20251.0Awful customer service deters customers
- BWBenjamin WrightNov 9, 20251.0Lady at the store told us to leave as soon as we got in and we were just bro
- CPCorey PaquetteNov 2, 20255.0I came in as a walk in.. with my child’s pair of glasses in two pieces. The two woman in the store were very helpful. They were able to fix the glasses without any waiting time, and adjust them to my child’s face, something the original place we got them didn’t do. They are super friendly and would highly recommend them to anyone having problems with their glasses. I will be going back in a few weeks to get new frames!
- DLDebra LewisOct 5, 20255.0Lenscrafters, in Burlington University mall is the best.Charlie is awesome to work with.Trust me! Always a great experience
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What brands of eyewear can I find at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ray-Ban, Oakley, Tiffany & Co., and more.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and many others. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through LensCrafters' official scheduling link or by contacting the South Burlington store directly by phone.
What are the operating hours for LensCrafters in South Burlington?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What payment methods are accepted at LensCrafters?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup for eyewear and related products.
What nearby shopping options are available around LensCrafters at University Mall?
Near LensCrafters at University Mall, you can visit stores like Piercing Pagoda for piercings, Bella Lusso Jewelers for jewelry, H&M for clothing, and SHOE DEPT. for footwear, making it convenient to shop for various needs in one location.
Are there dining options close to LensCrafters in University Mall?
Yes, nearby food options include Auntie Anne’s Pretzels for snacks, Dunkin’ Donuts for coffee and breakfast, Sbarro for pizza, and Tropical Yogurt for frozen yogurt and ice cream.
What nearby services can I find near LensCrafters for personal care and electronics?
Near LensCrafters, you can find Nails Boutique and O’Briens Salon for beauty and hair care. For tech needs, Cellolaris offers mobile phone and computer repair services.