Brand Certified
LensCrafters
4.4(233 reviews)
Certified by LensCrafters • Mar 01, 2026
Business Details
155 Dorset St, South Burlington, VT
05403-6346, United States
Certified by LensCrafters • Mar 01, 2026
(802) 658-7436
Certified by LensCrafters • Mar 01, 2026
https://local.lenscrafters.com/vt/south-burlington/155-dorset-st.html
Certified by LensCrafters • Mar 01, 2026
About
Certified by LensCrafters • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 01, 2026
Hours
Certified by LensCrafters • Mar 01, 2026
Reviews
4.4
233 reviews
5 stars
195
4 stars
4
3 stars1
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Paula, Charlie, and Celia.
Mixed Experiences
While most reviews highlighted positive interactions, some customers reported rude or dismissive behavior from certain staff members, leading to negative experiences.
Repair Services
Customers appreciated the quick and free repair services offered for glasses, with several mentions of staff going above and beyond to assist.
Product Selection
The store was noted for having a good selection of frames and competitive pricing, contributing to a positive shopping experience.
- CCClaire Clark3 days ago1.0I went into Lens Crafters with my friend and fiancé. We were helping my friend look for new frames. We go in and my friend tries on a pair of frames. I asked if it was okay to put them back when she was done trying them on or if they wanted them to be put somewhere to be cleaned because I know some places like to clean their glasses in between try ons. This old lady with short hair who was working there turns towards me and says “No we don’t do that anymore it’s not covid time” she said it in a rude tone. She then turns towards my friend and says that the section we were looking in is $300(there most expensive section) which is not a problem for my friend but continues to guide us towards the discount section. I noticed she kept staring at us. She made the environment very hostile and was very classist towards my friend. Not only was she classist but I have a feeling it had to do with the color of mine and my fiancé’s skin. LensCrafters needs to do better. Don’t hire old hags who think it’s okay to judge people. My friend even told her that we were just looking for right now and that she would come back later with her actual prescription. The lady clearly wanted us out. She needs to get off her high horse. She’s not better than anyone and her main job should be assisting us and helping not shaming.
- HHhehe haha6 days ago1.0There is zero way to contact them online. Anytime I tried to call the number, it had an ominous buzzing noise and zero response.
- KVKoleigh VachereauJan 31, 20265.0I got helped by Paula and she helped fix my glasses. She was very helpful and sweet.
- DVDesiree VoJan 31, 20265.0Paula was such a wonderful help when I was getting a new pair of frames. She was very informative, friendly and spent a good amount of time getting me the best price and going over my options with me. She was happy to answer all of my questions and explain the different kinds of lenses to me. I will definitely be buying all of my eyeglasses from LensCrafters in the future. Their customer service is amazing.
- SDSharon DuboisJan 29, 20265.0Alan was fantastic at leveling the arms of my glasses after I smashed them into my face accidentally. Great job!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What brands of eyewear can I find at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ray-Ban, Oakley, Tiffany & Co., and more.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and many others. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through LensCrafters' official scheduling link or by contacting the South Burlington store directly by phone.
What are the operating hours for LensCrafters in South Burlington?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What payment methods are accepted at LensCrafters?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup for eyewear and related products.
What nearby shopping options are available around LensCrafters at University Mall?
Near LensCrafters at University Mall, you can visit stores like Piercing Pagoda for piercings, Bella Lusso Jewelers for jewelry, H&M for clothing, and SHOE DEPT. for footwear, making it convenient to shop for various needs in one location.
Are there dining options close to LensCrafters in University Mall?
Yes, nearby food options include Auntie Anne’s Pretzels for snacks, Dunkin’ Donuts for coffee and breakfast, Sbarro for pizza, and Tropical Yogurt for frozen yogurt and ice cream.
What nearby services can I find near LensCrafters for personal care and electronics?
Near LensCrafters, you can find Nails Boutique and O’Briens Salon for beauty and hair care. For tech needs, Cellolaris offers mobile phone and computer repair services.
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