At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Mixed reviews on customer service, with some praising staff while others report unprofessional behavior and poor handling of issues.
Cleanliness
The gym is frequently noted for its cleanliness and well-maintained facilities.
Equipment Issues
Several customers reported broken equipment and a lack of available machines, impacting workout experiences.
Staff Behavior
Concerns about staff being distracted, unprofessional, and enforcing arbitrary rules, particularly regarding clothing.
Affordability
Many customers appreciate the low monthly fees and value for money, though some feel it's not worth it due to service issues.
GR
Gavin Rouse
Nov 10, 2025
3.0
Staff is nice and keeps the place pretty clean, but have little knowledge of how their systems work. The gym is good, depending on the time there never a wait. If you go during busy time well then like any gym you’ll wait. The only thing that is annoying is the extra charges that you seem to get, due to the staff not knowing their systems well sometimes it’s hard to get your money back.
JL
Jay LaRose
Oct 16, 2025
1.0
Horrible customer service, manager Jennifer is a racist and do not like black or brown people. Jennifer called the police on a black woman to be Trepass who was working out with her Husband account never asked her to leave let her buy an energy drink sat down and watch her drink the energy drink then watched her workout for a while 45 mins to humiliate her in front of other members. The young lady was trying to explain her and her husband paid the gym membership and gave her permission to use his account while he was working. Jennifer sadly told one of her employees to do her dirty work to ask this lady to leave the gym as soon as her 45 min workout finished when this could have been checked at the door. Black and Brown people do not use this gym we are not welcome !!! Jennifer Must Go!
CR
Charles Rice
Sep 30, 2025
5.0
Great Gym, affordable, and helping me on my pathway to better health.
CB
Celine Blondel
Sep 1, 2025
4.0
Great monthly price to use the equipment 24/7. Now if staff would just move along those that are texting or watching tik toc so others could use the machines!
Where is Planet Fitness located in Saint Albans City, VT?
Planet Fitness is located at 133 N Main Street, Saint Albans City, VT 05478, USA.
What are the operating hours of Planet Fitness in St. Albans?
Planet Fitness in St. Albans is open 24 hours a day, 7 days a week, including holidays.
What kind of amenities and services does Planet Fitness offer?
Planet Fitness offers Classic Access, Mobile App, Free In-Club Fitness Training, Free Wi-Fi, Wellness Center perks, Tanning, HydroMassage, Total Body Enhancement, half-priced cooler drinks, branded apparel, fitness training, premium perks, and virtual fitness training.
Is Planet Fitness in St. Albans a judgment-free gym environment?
Yes, Planet Fitness provides a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®.
Can I use the Planet Fitness app for workouts and gym features?
Yes, you can download the Planet Fitness mobile app for hundreds of ways to get strong and to access gym features.
How can I contact Planet Fitness in St. Albans City?
You can contact Planet Fitness at +1 802-582-4149.
What are some nearby restaurants where I can eat before or after my workout at Planet Fitness?
Nearby restaurants include Black Radish at 14th Star, Smokin' Butts BBQ, Grazers St. Albans, 14th Star Brewing Co, Los Jefes, and Feldmans Bagels. You can enjoy a meal or relax at these spots around your gym visit.
Are there any financial services near Planet Fitness in St. Albans?
Yes, nearby financial services include Vermont Federal Credit Union and two Edward Jones Financial Advisors: Lucas C McLean and Jerrod W DeShaw.
What nearby retail stores can I visit along with Planet Fitness?
You can visit retail locations such as Halloween City for costumes and arts & crafts, Ace Hardware and St Albans Ace Hardware for building supplies, as well as Open Barrel Home Brew Supply nearby.
What wellness or spa services are available near Planet Fitness?
Nearby wellness and spa services include Avalon Natural Medicine, Quiet Balance Massage Therapy, Sacred Energy & Wellness, Tattoo Works of Vt, Colonial Styling Center, Jessica Paradee CMT, and Youthful Energy.