Planet Fitness

3.6
288 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
87 Pearl St, Essex Junction, VT
05452, United States

Hours

Reviews

3.6
288 reviews
5 stars
120
4 stars
56
3 stars
36
2 stars
15
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Customer service experiences vary widely, with some praising staff for kindness and helpfulness, while others report rudeness and unprofessionalism, particularly from management.

Cleanliness

The gym is generally reported as clean, but there are significant complaints about unsanitary conditions in the bathrooms and showers.

Equipment Issues

Many customers noted that equipment is often broken or outdated, with requests for more strength training machines and better maintenance.

Crowding

The gym is frequently described as overcrowded, making it difficult to access equipment, especially during peak hours.

Membership Issues

Several customers expressed frustration with the membership cancellation process and billing practices, citing poor communication and customer service.
  • NL
    Nevin l
    5 days ago
    1.0
    Fraudulent charges and no customer service! It’s a piece of cake to sign up for a membership but impossible to cancel. After I spent months of being charged for a membership I requested to cancel I finally showed up in person to end the bullshit. 3 months after I cancelled I was charged two fees randomly that I did not authorize and were not in the contract. I called and called and called the club at all hours of the day during and outside of business hours. No one ever picked up the phone and there was no option to leave a voicemail. I tried every possible way of contacting them online and through their app but I kept being brought back to the same useless phone number and ignored. I sent an email and received an automated reply telling me to call that same useless number! I will now be forced to block them, cancel my debit card and report fraud to my bank. Unbelievable. Unacceptable. Unlawful.
  • ND
    Nancy Durham
    Oct 18, 2025
    3.0
    This is a nice planet fitness but a little small for the population it serves. Only three Smith machines and they could use another set of hand weights.
  • JC
    Jason B. Christo
    Sep 28, 2025
    5.0
    This is towards the lowest end of overall quality that PF gets The kids at the front desk never greeted me at entry or said farewell at exit There’s a lot of important equipment missing It gets super cramped in there QUICKLY Bathroom remained clean Pretty clean throughout Thankful that they didn’t have music playing I was able to workout here for a week though so I appreciate that Probably hire better kids and re-arrange some stuff Too much cardio Who even does cardio 🤷‍♂️
  • FF
    Fran Farina
    Sep 26, 2025
    2.0
    It’s serviceable but a lot of the equipment needs updating. Also less elliptical to make more room for strength. Time to invest in some new machines too.
  • TP
    Tom Powers
    Sep 6, 2025
    2.0
    Not sure why they blast the music early in the morning. Folks have their own earbuds on and can’t hear over the gyms choice. It’s annoying

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Essex Junction, VT?

Planet Fitness in Essex Junction, VT is open 24 hours a day, 7 days a week, including holidays like December 31, 2025.

Where is Planet Fitness located in Essex Junction?

Planet Fitness is located at 87 Pearl St, Essex Junction, VT 05452, United States.