At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Customer service experiences vary widely, with some praising staff for kindness and helpfulness, while others report rudeness and unprofessionalism, particularly from management.
Cleanliness
The gym is generally reported as clean, but there are significant complaints about unsanitary conditions in the bathrooms and showers.
Equipment Issues
Many customers noted that equipment is often broken or outdated, with requests for more strength training machines and better maintenance.
Crowding
The gym is frequently described as overcrowded, making it difficult to access equipment, especially during peak hours.
Membership Issues
Several customers expressed frustration with the membership cancellation process and billing practices, citing poor communication and customer service.
NL
Nevin l
5 days ago
1.0
Fraudulent charges and no customer service! It’s a piece of cake to sign up for a membership but impossible to cancel. After I spent months of being charged for a membership I requested to cancel I finally showed up in person to end the bullshit. 3 months after I cancelled I was charged two fees randomly that I did not authorize and were not in the contract. I called and called and called the club at all hours of the day during and outside of business hours. No one ever picked up the phone and there was no option to leave a voicemail. I tried every possible way of contacting them online and through their app but I kept being brought back to the same useless phone number and ignored. I sent an email and received an automated reply telling me to call that same useless number! I will now be forced to block them, cancel my debit card and report fraud to my bank. Unbelievable. Unacceptable. Unlawful.
ND
Nancy Durham
Oct 18, 2025
3.0
This is a nice planet fitness but a little small for the population it serves. Only three Smith machines and they could use another set of hand weights.
JC
Jason B. Christo
Sep 28, 2025
5.0
This is towards the lowest end of overall quality that PF gets
The kids at the front desk never greeted me at entry or said farewell at exit
There’s a lot of important equipment missing
It gets super cramped in there QUICKLY
Bathroom remained clean
Pretty clean throughout
Thankful that they didn’t have music playing
I was able to workout here for a week though so I appreciate that
Probably hire better kids and re-arrange some stuff
Too much cardio
Who even does cardio 🤷♂️
FF
Fran Farina
Sep 26, 2025
2.0
It’s serviceable but a lot of the equipment needs updating. Also less elliptical to make more room for strength. Time to invest in some new machines too.
TP
Tom Powers
Sep 6, 2025
2.0
Not sure why they blast the music early in the morning. Folks have their own earbuds on and can’t hear over the gyms choice. It’s annoying
What are the operating hours of Planet Fitness in Essex Junction, VT?
Planet Fitness in Essex Junction, VT is open 24 hours a day, 7 days a week, including holidays like December 31, 2025.
Where is Planet Fitness located in Essex Junction?
Planet Fitness is located at 87 Pearl St, Essex Junction, VT 05452, United States.
What types of services does Planet Fitness offer at the Essex Junction location?
Services include Classic Access, Mobile App, Free ICF Training, Wifi, Perks, Guest Privileges, Tanning, Massage Chairs, Total Body Enhancement, Half Price Cooler Drinks, Black Card T-Shirts, Fitness Training, Premium Perks, and Virtual Fitness Training.
How can I learn about gym memberships and pricing at Planet Fitness Essex Junction?
You can visit https://www.planetfitness.com/gym-memberships or use the Planet Fitness app available on the Apple App Store and Google Play.
What is Planet Fitness's philosophy and atmosphere?
Planet Fitness believes that everyone is strong in their own way and provides a welcoming Judgement Free Zone® with best-in-class equipment for members to build strength at their own pace.
Is there a mobile app available for Planet Fitness members?
Yes, the Planet Fitness Mobile App is available on both iOS and Android platforms for members to access workouts and other fitness resources.
Which nearby grocery stores can I visit before or after my workout at Planet Fitness Essex Junction?
You can visit Lungeli Mart, Essex Junction Market, Mac's Market, or Fairgrounds Beverage, all located near Planet Fitness for your grocery and convenience needs.
What nearby dining options are available near Planet Fitness in Essex Junction?
Nearby dining includes Vespa's Pizza Pasta & Deli, Quality Bake Shop, and Still Smokn barbecue restaurant where you can enjoy meals before or after your gym session.
Are there any nearby stores for gym apparel or sporting goods?
Fleet Feet Vermont and Saucony are nearby stores where you can find sporting goods and athletic shoes to complement your fitness routine.
Can I combine a visit to Planet Fitness with errands such as dry cleaning or mobile phone services nearby?
Yes, you can visit New York Cleaners, Essex Junction Launderette for dry cleaning, or AT&T and AT&T Store for mobile phone services, conveniently near Planet Fitness.