Hannaford Pharmacy

Reviews

• RG

  Robert G.

  Jan 22, 2026
  1.0
  Would not contact me in over eight days regarding a weight loss medication that was not getting approval for insurance. Basically they just let me hang in the dark and then when I called came up with some excuse about the insurance companies‘s fault. It should be the Pharmacy that contacts their customers. I take in my business elsewhere. I suggest you all do the same. They’ll brush this review off because they’re a big corporation, but when it comes to medicine, whether it’s weight loss blood pressure whatever the pharmacist is supposed to keep you in the loop so to speak. I just moved to Vermont in November and this is the most unprofessional group of people I’ve dealt with since arriving year 11 weeks ago. My suggestion is take your business elsewhere anywhere in the Burlington area where they’ll actually contact you and keep you abreast of the situation.
• HH

  Hyrum

  Sep 10, 2025
  5.0
  Been going to this pharmacy about 6 months now and I really like the people who work here. Super friendly and always helpful!
• AD

  Allie Denton

  Sep 14, 2023
  5.0
  The best customer service! Always so helpful and nice!
• PP

  Pao

  Aug 25, 2023
  5.0
  I can't say enough good things about this pharmacy. Every staff person I have talked with has been respectful, friendly, and efficient. They have a new computer system, which is annoying as you have to answer a bunch of questions on the screen before you can get your medication, but that's not the pharmacy's fault. And they have in stock medications that other pharmacies don't have. I have used Walgreens and CVS in the past, but I'm sticking with Hannaford.
• SN

  Sandra Nnadi

  Nov 1, 2021
  1.0
  Hi Thus is the second time I am complaining about the hannaford pharmacy at North Avenue, Burlington Vermont. My son is on the autism spectrum and has a prescription for pediasure. I went to the pharmacy a week ago to refill and I was told they would contact the doctors office for the refill order. This morning, the associate asked if I had contacted the doctor and I said... I was not informed to do that... she stated the order was not put through because no one contacted the doctor. Then I told her that's sad, if they could not get through to the doctor I should have been called to check with the doctor. Then she said ..."they were too busy to call me or call anyone with individual issues".... wow What if my son's prescription was related to a deteriorating issue, is this what she would say... no care for patients at all. I understand that organizations are short staffed but despite the stress learn how to be kind to patients or better still go on a break to refresh. Well I have had enough with hannaford pharmacy and will be moving all prescriptions (both mine and my son's) as well as my groceries shopping to another organization with better service.

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