Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
318 reviews
5 stars
279
4 stars
7
3 stars4
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, attentive, and professional, with specific mentions of employees like Rachael, Paquita, and Rosa for their exceptional service.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting good selection and competitive pricing compared to other stores.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding rude staff and issues with service after purchase.
Efficiency
Several reviews highlighted the quick service and efficiency in processing orders and repairs, with many customers receiving their glasses in a timely manner.
- SSSol6 days ago5.0I’m autistic and very particular about my frames. I came in on Sunday in a panic after my wire frames snapped in half, and everybody was extremely accommodating. Josh in particular was very patient with me and I appreciated his help greatly. I found a couple pairs that I liked and he helped me through the entire process. Could not recommend enough.
- JMJean MooreDec 11, 20251.0A prescription was filled at the Woodbridge, VA Lenscrafters. I chose progressive glasses. Upon receiving them, I had to manually hold the glasses up about two inches before I could see out of the section for fine print. (Even then, the clarity is not that good. ) I was told "You'll get used to them." Within the 30 day return period, I returned to the store and was told the glasses were as they should be. Two individuals insisted they were fine. "Satisfaction guranteed is a farce." A total waste of money.
- YBYolanda BennettNov 16, 20255.0Ms. Rosa, the sales representative, was very attentive and truly understood my needs. She offered numerous options to help me find the perfect glasses that fit comfortably on my face, especially around my nose. Her professionalism combined with her caring approach made the entire experience much more reassuring.
- LSLori SmithNov 2, 20255.0We are very happy with the service we received from Rachael and with our purchases. She was very patient and most of all she showed us different ways to get what we wanted in our price range.
- RYReese YoungOct 22, 20251.0These are some of the most sorriest people I've ever dealt with in my life. Went here to get my glasses the frames where 250.00, the glare that was sold to for another 100.00, later to find out that I didn't need it from the black lady that works there. 4 days later the dam lens fell out, took them back 3 weeks ago to get them repaired, guess what, call today they are still not ready because the white lady that works there didn't put my correct information into the system. Do not go here for your glasses, they are going to ram you in the rear.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What comprehensive eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Does LensCrafters at Potomac Mills accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
How can I schedule an eye exam at LensCrafters in Woodbridge?
You can schedule an eye exam online via their scheduling link or visit their store at Potomac Mills Mall.
What are the store hours for LensCrafters at 2700 Potomac Mills Cir, Woodbridge?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which payment options does LensCrafters accept?
They accept payments via American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses or contact lenses, and any questions you might have for the optometrist.
Are there other notable stores nearby that I can visit along with LensCrafters at Potomac Mills?
Yes, nearby you can find popular stores like GAP Outlet, Oakley, Ann Taylor Factory Store, and Zumiez for clothing and accessories shopping.
What dining options are available near LensCrafters in Potomac Mills Mall?
Close by, you can enjoy meals at Salsa's Mex Grill for Mexican and Salvadoran cuisine, Auntie Anne's for pretzels, and Haagen-Dazs Ice Cream Shop for desserts.
How can nearby stores like Oakley complement my visit to LensCrafters?
Oakley nearby offers additional eyewear and accessories, providing options for those interested in prescription wearable technology or fashion sunglasses after your eye exam.
Is LensCrafters at Potomac Mills wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.