Warby Parker Lynnhaven Mall

Reviews

• BB

  Barbara Brown

  3 days ago
  5.0
  Went to the location in Lynnhaven Mall. The woman who worked with us was awesome. She demonstrated patience, care and true willingness to help us make a sound decision. I recommend anyone who needs glasses or just wants a pair of sunglasses check out this location. The service is unmatched
• AR

  AJ Riculan

  Apr 6, 2026
  5.0
  I’ve generally had frustrating experiences when it comes to buying glasses because my vision is pretty poor and my prescription is high, which usually makes the process stressful and limiting. However, my experience at Warby Parker was completely different. Mrs. Tracie and another associate (I’m sorry I didn’t catch his name) were both incredibly helpful, patient, and accommodating throughout the entire process. They offered a wide variety of glasses and really took the time to help me find a pair that worked for me and that I felt confident in. When my glasses came in, Mrs. Tracie also helped with the adjustment and did an amazing job making sure they fit perfectly and comfortably. The whole experience gave me peace of mind, which is something I haven’t felt before when getting glasses. This was easily one of the best experiences I’ve had getting eyewear, and I truly appreciate the level of care and professionalism they showed. Highly recommend!
• LL

  Lisa Ryan- Lynch

  Apr 5, 2026
  5.0
  I went yesterday and the staff is so helpful and knowledgeable. I’m very pleased with my purchase and highly recommend Warby Parker for all your eye care needs.
• LC

  Luke Cooper

  Mar 28, 2026
  5.0
  The staff is so sincere and honest in the most respectful way possible. This was my first time getting glasses, and Kyle and Tracy helped me find two pairs of glasses. They even picked out pairs that they believed would look good! Thank you so much! You HAVE to go here if you are wanting to get glasses.
• LC

  Linda Chambliss

  Mar 23, 2026
  3.0
  I tried holding off writing this review. I chose Warby Parker due to seeing so many promotional advertisements regarding the price and purchase of glasses. Unfortunately, after making my appointment I found out that my insurance EYEMED wasn't excepted and that I could request a reimbursement. I have never paid more than $10 for an eye exam; but I was okay with paying $134 because they have some really nice frames and I would just get everything done at one location. My eye appointment was done basically Telehealth. Very quick and easy. Completed eye exam and found the perfect frames. Was asked to pay for exam first. I stated I would be paying in cash, when I found out that they are cashless. Luckily I had enough on a credit card to pay for exam. Also expressed I wished I was told this information when the appointment was confirmed through a call. Needless to say I wasn't able to get the entirety of my glasses done. This was Feb. 20. 2026. I called last week to get a copy of my perscription emailed from the number posted on website. I was told unable to locate and that they would have to call the store. Then what number is posted that I didn't reach the store. Also told it would be about 20 minutes and it would be sent. 2 hours or so later an email was sent that unfortunately my perscription was unable to be located and the eye doctor had to be notified and they would do there best to get it to me by the end of this week. You pay out of pocket $134 for an exam and don't keep a record of the perscription up to a year. This is supposed to be a high tech eye care place. No worries I will not be going back to this establishment again.

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