Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Lynnhaven Mall
701 Lynnhaven Pkwy., Virginia Beach, VA
23452, United States
Hours
Reviews
4.8
162 reviews
5 stars
152
4 stars
4
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent service throughout the customer experience.
Product Selection
Customers appreciate the wide variety of stylish and affordable frames available, making it easy to find suitable options.
Efficiency
Many reviews highlight the quick and efficient service, with customers often able to complete their purchases in a timely manner.
Mixed Experiences
While most feedback is positive, there are a few reports of negative experiences related to communication issues and misunderstandings.
- IJIsaac AA Jr2 days ago5.0Step into a quality experience of eyewear, I have been a fan of warby for years and this was such a great experience for my first in store visit. I had the pleasure working with Alex and Kyle and they were both fantastic. Alex took the time to check in and offer a variety of options and was able to walk me through different frame styles and suggest options for my face based on what I was after. I ultimately opted between Hector and Tobias - Tobias in seaweed green being the winner. Kyle was just as gracious with me and was an equal delight to work with as well! They were able to work with a photo of my current prescription and link the order to my online account. The ordering process was easy and painless. I can't wait to get my frames, thanks team!
- RNRegina NicholsJan 1, 20261.0I walked in the store 12/30/25, where ther were a total of 7 staff there. NOT 1 staff greeted me, asked me if I needed help or said Happy Holidays! š š” I walked around approximately 7-10 mins...NOTHING! I even gave staff eye contact! Nothing! THE YOUNG LADY WITH THE BIG HAIR WAS STANDING BY ME AND DIDN'T ACKNOWLEDGE ME!! WARBY PARKER I WILL NEVER RETURN TO YOUR STORE!! Unacceptable!! š š” š¤ š£
- MHMatthew HolmanDec 29, 20255.0I always go to this store to get my glasses and every year, they surprise me with a frame that I did not think would work well for my face.
- OOOmisadeDec 14, 20251.0Iām a loyal longtime fan and customer but not anymore. This experience has been eye opening for me no pun intended. I find it interesting when the customer service person says what the rules are and I follow that rule their misunderstanding makes them become rude. I was told that I couldnāt use my old frames, cool. I picked new frames. The rep unfortunately is clueless I guess and thinks I am still attempting to use frames that I was told I canāt use š¤·š¾āāļø? He calls the manager over who also is confusing I finally say said āI am buying new frames because I canāt use my old ones duhā the rep who wasnāt ever friendly says I am not helping her and walks off.š¤šššThe manager completed my order and Warby Parker will not get another dime from me.
- JNJennah Nu'ManDec 10, 20251.0I was scheduled for an 1pm appointment Today and, 30 minutes before the start time, I received a call to ārescheduleā due to technical difficulties. This was extremely disappointing, as the only option offered was another day that I simply cannot attend. I had taken time off work to come in, so the last-minute cancellation with no workable alternative solutions felt very rude and unprofessional. The experience caused a significant inconvenience and left me frustrated. I hope the team can improve their communication and offer more feasible solutions in the future if something like this happens again.
Frequently Asked Questions About Warby Parker Lynnhaven Mall
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your orderāand if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you askedāyes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What items should I bring when visiting Warby Parker Lynnhaven Mall?
You only need your eyes to browse and try on frames. For prescription purchases, bring a digital or physical copy of your current prescription and your FSA or HSA card if you want to use it. You can also visit just to shop for sunglasses or accessories or to book an eye exam.
Does Warby Parker Lynnhaven Mall accept vision insurance?
Yes, they are in-network with several major insurance carriers and also support out-of-network benefits. Coverage may vary by location or plan.
Can I get optical measurements and frame adjustments at Warby Parker Lynnhaven Mall?
Yes. The staff can take all necessary optical measurements, and an optician is available for adjustments if your frames do not fit perfectly. Complimentary adjustments are available for life at any Warby Parker store.
What is the return and exchange policy at Warby Parker Lynnhaven Mall?
They offer a 30-day hassle-free return or exchange for all eyewear and accessories, whether purchased online or in-store. Contact lenses can also be returned or exchanged within 30 days if they are unopened in the original box.
Are gift cards available at Warby Parker Lynnhaven Mall?
Yes, physical gift cards can be purchased both online and in stores, and e-gift cards are also available for immediate use.
What are the operating hours of Warby Parker Lynnhaven Mall?
The store is open Monday to Saturday from 11:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Is Warby Parker Lynnhaven Mall wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking, making it accessible for all customers.
Which nearby stores could I visit before or after shopping at Warby Parker Lynnhaven Mall?
You can explore JCPenney for additional eyewear and optometry services, Choi's Watch and Jewelry Repair for jewelry needs, and Beverly Crepes for a refreshing snack nearby.
Are there nearby options for dining near Warby Parker Lynnhaven Mall?
Yes, nearby options include Popeyes Louisiana Kitchen for fast food chicken, Sarku Japan for Japanese cuisine, and Las Palmas 2 Mexican for steakhouse-style Mexican food.
Can nearby stores help with other fashion and accessory needs when visiting Warby Parker Lynnhaven Mall?
Absolutely. Nearby stores like AĆ©ropostale, Vans, and Kay Jewelers offer clothing, footwear, and jewelry, making it convenient to shop for fashion accessories all in one area.