Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
724 reviews
5 stars
500
4 stars
107
3 stars
32
2 stars
17
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from management, with reports of rude and unhelpful staff.
Cleanliness
While some customers praised the cleanliness of the facilities, others reported ongoing issues with dirtiness, particularly in the bathrooms.
Membership Issues
Several customers expressed frustration with the membership cancellation process, citing difficulties and unexpected charges.
Staff Friendliness
Despite some negative experiences, many customers noted friendly and helpful staff members who contributed positively to their visits.
Facilities and Equipment
The gym is generally well-equipped with a variety of machines, but some customers mentioned issues with equipment maintenance and cleanliness.
- JMjose moralesOct 27, 20251.0If I could give negative stars I would. DO NOT JOIN HERE!! First time coming to this location with the intent of signing for 1 year. As the day got closer I spoke with the manager 3-4 different times throughout the month to inform my decision to cancel. Not only did the manager give me false information leading me to pay extra to cancel, but when I stated that she (manager) caused me to have to pay to leave, she gave a “oh well” attitude. I never dealt with such negative and poor attitude before, and to not take any accountability is insulting
- JHJosephine HooksOct 27, 20251.0Wish I could give 1 star, major issue with front desk staff especially the manager on duty. I see from past reviews how bad customer service has been here and found out today how unprofessional this gym continues to be. If you need to cancel your membership try to come in on a day that has a more professional competent manager. For someone who is “in charge” to have such a lazy, uncaring, relaxed attitude over a mistake they made along with misinformation they gave is pitiful. It shouldn’t take 4 different attempts to come in to try to cancel a membership and then be told “oh well” when they misinformed us through the whole thing. I’m sure they’re gonna explain it differently to save themselves. This review isn’t for the owner but more for the people who come to see how difficult to it is to leave this place. Hostages is who they keep…like damn
- DVDell V.Oct 15, 20255.0This is my home gym. I love the location and amenities. The hydromassage chairs are a must.
- ESE SOct 3, 20255.0Nice clean facility, locker room, rest room and showers . Very accommodating team members at the front desk. Overall great visit.
- JDJames F DiLuzioAug 16, 20255.0The planet fitness on Holland Road is great!!! The staff is always friendly, especially Anna and Dave. They’re always in a great mood are very helpful with any questions I ever have. It’s employees like that who really make a difference. The facilities are always clean. There is a great selection of exercise machines and free weights to choose from. And if you get a black card membership, the massage chairs and hydro beds are a wonderful way to relax and unwind or loosen up after a workout. This planet fitness is my home away from home. Thanks to everyone that works there. 😁
Frequently Asked Questions About Planet Fitness
Where is Planet Fitness located in Virginia Beach?
Planet Fitness is located at 3877 Holland Rd, Ste 426, Virginia Beach, VA 23452.
What are the operating hours of Planet Fitness in Virginia Beach?
Planet Fitness in Virginia Beach is open 24 hours a day, seven days a week.
Is Planet Fitness in Virginia Beach open on holidays?
On certain holidays, Planet Fitness has modified hours such as closing earlier or opening later; for example, it closes at 12:00 PM on November 27, 2025, and opens at 7:00 AM on January 1, 2026. Please check specific holiday hours before visiting.
What kind of membership options does Planet Fitness offer?
Planet Fitness offers various gym memberships, which you can explore in detail at https://www.planetfitness.com/gym-memberships.
What services are available at Planet Fitness, Virginia Beach?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, Wifi, Perks programs like tanning, massage chairs, hydro-massage, and personal training.
How can I use the Planet Fitness app for workouts and memberships?
You can download the free Planet Fitness app from the Apple App Store or Google Play to access hundreds of workouts and manage your membership conveniently.
What nearby places can I visit around Planet Fitness in Virginia Beach?
Nearby places include Lynnhaven Mall for shopping, Ocean Grill Buffet for dining, and Atos Jiu Jitsu Virginia Beach for martial arts training.
Are there convenient dining options near Planet Fitness?
Yes, nearby dining options include Subway, Dairy Queen, and Jimmy John's for quick meals after your workout.
Can I find financial services near Planet Fitness in Virginia Beach?
Yes, Liberty Tax and Chartway Federal Credit Union are nearby if you need financial or tax services.
What additional amenities might I find near Planet Fitness?
The area surrounding Planet Fitness features beauty and wellness services such as Nails Only nail salon, Hair Cuttery, and Holland Windsor Crossing beauty salon.