LensCrafters

4.7
314 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
701 Lynnhaven Pkwy, Virginia Beach, VA
23452-7299, United States

Hours

Reviews

4.7
314 reviews
5 stars
284
4 stars
7
3 stars
3
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like AJ, Rosita, and Heidi for their helpfulness and attentiveness.

Product Knowledge

Staff members demonstrated strong knowledge about eyewear options, helping customers find suitable frames and lenses.

Mixed Experiences

While most reviews were positive, a few customers reported negative experiences with specific staff members, indicating inconsistency in service quality.

Efficiency

Customers appreciated the quick service, especially in urgent situations, with many noting fast repairs and same-day service.

Store Environment

The store was described as clean and welcoming, contributing to a pleasant shopping experience.
  • TW
    Teego Wills
    Dec 20, 2025
    5.0
    AJ really has that glowing hearted hospitality! My daughter & I have long standing relationship with LensCrafters & because of AJ’s great customer service today we intend to keep it that way. She tightened my frames for me and got me confident for my holiday trip!
  • HW
    Heston Wong1
    Dec 3, 2025
    5.0
    Rosita was fantastic, she provided detailed information on meta glasses. Got a pair of the meta Raybans and Smart glasses is the future!
  • JJ
    Jeanette Jones
    Dec 2, 2025
    5.0
    Excellant service from AJ.
  • AT
    Anshelle Tucker
    Nov 17, 2025
    5.0
    I had an incredible experience at this store. I came in right after my eye exam at a different location due to the wide selection of frames they had here. Rosita took care of me from the minute I stepped through the door. She was extremely patient with me throughout the process and I truly appreciate her help. I felt like she had my best interest and even made additional suggestions about the types of lenses I needed. I will definitely be back for my future needs. Thank you!
  • EG
    Ernest Gary
    Nov 8, 2025
    5.0
    Great customer service at thus store. Thanks for making eyeglasses easy to decide and purchase.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.