Facilities
The gym is praised for its cleanliness, spaciousness, and variety of equipment, including amenities like a pool, sauna, and kids club.
Customer Service
While many reviews highlight friendly and helpful staff, there are notable complaints about rude interactions and poor customer service experiences.
Personal Training
Personal trainers, especially Carnell, Chris, and Tristan, receive high praise for their knowledge, motivation, and ability to tailor workouts to individual needs.
Class Variety
Customers appreciate the wide range of classes offered, including Fit360, which is noted for its effective and engaging workouts.