Kroger Pharmacy

Reviews

• KW

  Kenneth Wolford

  Dec 9, 2025
  1.0
  First off I'm elderly and not quite as sharp as I use to be. My wife was prescribed Mematine which is a step drug. We got 84 5mg pills that were to be taken over a month in ever increasing doses until all 84 pills had been taken and then she was to switch to the 10 mg dose twice a day. It is refill time for the 10mg and we got the 84 5mg dose again. I expected to get only 10 mg pills. When I called I talked to a young lady. As I said I am elderly and as such have given up expecting to be treated as anything other than an a problem. She was cold uncaring of my concerns and passed the whole problem back on the doctor. When I finally came to terms with the her position I started to thank her for her time and she hung up. Most of the time thing go just fine but this time I needed a little understanding and got cold uncaring responses which I can handle but the sheer rudeness was madding. I won't be switching pharmacies but I sure won't be recommending Kroger either.
• JJ

  Jennifer

  Nov 23, 2023
  4.0
  I like Kroger pharmacy nice people fast service.
• DD

  d_ayers

  Dec 2, 2022
  1.0
  Understaffed, wait times are horrible, the employees seem like they're overworked and annoyed with you. I've used this pharmacy for years but recently moved all my prescriptions elsewhere.
• DW

  Debbie Wilson

  Jun 17, 2021
  1.0
  No dosing instructions.with my husband's meds. Had to.call pharmacy back.and.Judy was kind enough to take a photo.and text it to me. The next day the doctor changed from 12 day dosage to 6. I called the pharmacy.back and was told they could not photo and text.the instructions.to me. I had to go back to the pharmacy stand in line.for the instructions. Both during the call and visit I was offered no explanation as to why they could not photo and text it to me. They did give me points on my Kroger card for my inconvenience which I appreciate however it didn't make up.for.the inconvenience to myself and my husband. Also wanted to mention prescriptions were not ready at the time they said they would be. The drive thru when used is most of the time extremely slow. Also Kroger should remove some of the parking for click list and put in more handicapped parking. We can almost never find an available handicapped spot when we come there.
• BG

  Brigette Guilliams

  Oct 18, 2017
  5.0
  Polite staff

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