WestLake Dental Care

4.8
285 reviews
westlake dental group photo in front of reception desk

About

DentistCosmetic DentistryDental Implants PeriodontistryPediatric DentistryTeeth Whitening ServicePeriodonticsDenture Specialist
Dr. Tarek Badawy, DDS, FAGD leads this family-friendly dental practice, and along with his dedicated team of dental hygienists and assistants, help you and your family attain optimal oral health.

Location

WestLake Dental Care
46175 Westlake Dr, Sterling, VA
20165, United States

Hours

Reviews

4.8
285 reviews
5 stars
265
4 stars
6
3 stars
0
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, attentive, and knowledgeable, creating a welcoming environment.

Quality of Care

Patients reported high satisfaction with the quality of dental procedures, highlighting the expertise of the dentists and the thoroughness of treatments.

Customer Service

Several reviews mentioned excellent customer service, with staff accommodating patient needs and providing clear communication throughout the process.

Concerns with Billing

Some customers expressed dissatisfaction with billing practices, citing unexpected charges and lack of transparency regarding costs.

Comfort and Environment

The office atmosphere was frequently described as clean, modern, and calming, helping to alleviate patient anxiety.
  • MM
    Melissa
    Sep 20, 2023
    1.0
    Called for information but the rude staff feels like they don’t want to talk on the phone…
  • RW
    Rick Warnick
    Dec 16, 2022
    5.0
    Just like family…
  • MW
    Margie Warren
    Mar 1, 2022
    5.0
    I've had excellent care for years. Dr. T is great at explaining everything, making it less stressful, and making sure you feel comfortable. Everyone is friendly and service is prompt. I would recommend Westlake Dental Care to anyone.
  • JD
    Joe Delgado
    Mar 23, 2017
    5.0
    Short version: This is the friendliest, least stressful, most caring dental office I have ever been to. If you want a lifelong dentist and a safe place to take your family, this is the place. Dr. Hawa and his staff are hands down a perfect example of what customer service-meets-dentistry could be. No one likes the dentist and i am the first to run out of the door. But Dr. Hawa and his team are personable and calming. And I am high maintenance :) One of my sons are slightly autistic and do not respond well to anything that would happen in a dentist chair. But my son did not scream once, did not run once, sat through the whole ordeal of cleaning and exams and I know this was fully due to the Hawa staff and their experience. Had some very expensive work done and his staff was experienced enough to tell me WHEN to come to the dentist (I waited 2 weeks) so my wife's coverage would work alongside my own, reducing my bills by hundreds. They put my needs and billing over their profits. As a customer service manager for over 30 years I have used some of my experiences with his office as conversation starters in my team meetings on how to approach a client and make them feel like they will be taken care of. Honestly, it is a pleasure going to the dentist now. This is my honest review, I am not compensated in any way and I just really want anyone who is reading this that you have found the right place.
  • SS
    Steph Sauce
    Oct 26, 2015
    5.0
    Dr. Hawa is wonderful! He is very caring and really easy to talk to. He has found a solution to my dental issue, which has been bothering me most of my life. I'm very excited to get my smile back. The staff are great as well. When I come to this office I am treated like family. I would definitely recommend this office to my friends and family.

Frequently Asked Questions About WestLake Dental Care

What are the regular business hours of WestLake Dental Care?

WestLake Dental Care is open Monday and Thursday from 8:00 AM to 4:00 PM, Tuesday and Wednesday from 9:00 AM to 6:00 PM, and Friday from 8:00 AM to 5:00 PM. The clinic is closed on Saturdays and Sundays.

Does WestLake Dental Care require proof of COVID-19 vaccination for visits?

No, WestLake Dental Care does not require proof of COVID-19 vaccination for appointments.