Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.1
823 reviews
5 stars
495
4 stars
137
3 stars
49
2 stars
38
1 star
104
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Cai and Rock for their excellent customer service.
Equipment Quality
While some customers appreciated the variety of equipment, many noted that several machines were broken or in disrepair, leading to frustration.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, particularly in the locker rooms and showers, with reports of dirty facilities and lack of basic supplies like soap.
Management Concerns
Several customers expressed dissatisfaction with management, citing poor communication, unprofessional behavior, and issues with membership cancellations and billing.
Atmosphere
The gym's atmosphere was generally described as welcoming and spacious, with some customers enjoying the layout and overall vibe.
- FFFredrick FergusonNov 17, 20255.0Work out here all the time, no issues at all.
- MCMario Jesús Corrales C.Nov 7, 20251.0The mexican guy with beard who is currently working in the desk who call him self the manager was really bad in this visit we went with my friends a group of 3 trying to enroll one of them to the gym because it was his first day coming to this gym we just have the classic memebership but as far as we know everybody new to the location have the chance to have the guest day pass but in this case this guy was trying to charge 20$ on his visit something really unfair from his part because on the 2 year I had coming to this gym I ever heard before the place is really great but the 'manager' they have is really unhelpful.
- PGPedro guardadoOct 23, 20255.0Will recommend this place to everyone’s Good people and personality. Good front staff. And of course, they have all the working out machine that you need to get strong and build your muscles 💪
- VVViperOct 9, 20255.0I’m a big fan of this brand and I have been to planet fitnesses all over the US. I just moved to Sterling VA and really enjoyed this location and will be coming here permanently. The only down side is the massage chairs. All the other planet fitnesses I have been to have your standard reclining massage chairs. I was given some tokens today which I thought was kind of funny since you don’t need them at any other location. You do have massage chairs but to be frank, they stink. I’m sure they went cheap but if you would consider switching to the standard reclining chairs I think your guests would enjoy them much more. Everything else you are doing here is great!
- AVAkhil VarmaOct 6, 20251.0The gym itself is really nice and spacious, and I enjoyed working out there while I was a member. However, my overall experience with the management has been extremely disappointing. In July, I went in to cancel my Black Card membership. The associate at the front desk assured me it was done and said the manager would be informed. Despite this, I was still charged for August. After moving to another state, I made multiple calls and even visited the branch twice to explain the situation. Thankfully, the supervisor Karessa was very professional and understanding. She took the time to listen, documented everything, and made sure my membership was finally cancelled in August. I truly appreciate her effort and support — she was the only one who took responsibility. The real issue is with management. The manager promised me a refund for the extra month, saying he couldn’t process it on the weekend but would do it on Monday. That was back in August, and after repeated follow-ups (including in September), I still haven’t received my refund. It’s now October, and nothing has been resolved. So while the gym itself is good, the unreliable and unprofessional management overshadows it all. If you plan to join, be cautious — cancelling your membership here can be a long and frustrating process.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Sterling, VA?
Planet Fitness in Sterling, VA is open 24 hours every day, Monday through Sunday.
Where is Planet Fitness located in Sterling, VA?
Planet Fitness is located at 22585 Fitness Court, Sterling, VA 20166, United States.
What services does Planet Fitness offer at this location?
This Planet Fitness location offers Classic Access, Mobile App support, Free ICF Training, Wifi, Perks, Guest access, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, Half Price Cooler Drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
Is Planet Fitness a judgement free gym?
Yes, Planet Fitness prides itself on being a Judgement Free Zone®, welcoming everyone to build strength at their own pace.
Can I download an app for Planet Fitness workouts?
Yes, Planet Fitness has a mobile app available on both Apple App Store and Google Play Store for hundreds of workout options.
When was this Planet Fitness location established in Sterling, VA?
This Planet Fitness location was established in 2018.
What categories does Planet Fitness in Sterling, VA fall under?
Planet Fitness is categorized as a Fitness Center, Gym, Personal Trainer, Tanning Salon, and Spa.
What are some nearby hotels for guests visiting Planet Fitness in Sterling, VA?
Nearby hotels include SpringHill Suites and Hampton Inn & Suites Washington-Dulles International Airport, ideal for visitors who want convenient accommodation near the gym.
Are there shopping options close to Planet Fitness in Sterling, VA?
Yes, nearby shopping options include Target department store and Belfort Furniture store for various retail needs before or after your workout.
What nearby transit or banking services are accessible from Planet Fitness?
A Capital One ATM is located nearby, making it convenient for banking needs. While specific public transit stations are not listed, business and freight services like XPO Logistics are nearby, which might be useful for visitors researching transit options.