Getting 4 stars because it’s a good grocery store, but minus one star because they’ve always got solicitors outside. It’s not just this location, all Giants allow solicitors, but this Giant does it more than any others I’ve known. Seriously, if it’s not the Girl Scouts, don’t let them set up shop there, lol.
JK
Jackie Kido
Aug 13, 2025
1.0
Well I went in for a few items this morning and when I was checking out through the auto tellers, it started acting weird, saying help on the way..
So the rep came over barking that I had done something wrong. First off don't come over to me being inexcusably rude saying I did something wrong when it was the system that failed. I told her dont assume and don't accuse a customer
She still had attitude saying I was wrong blah blah..
It was unacceptable RUDENESS by her and wont be tolerated.
I simply was trying to check out like I normally do and was faced with poor customer service and beligerance
Absolutely unacceptable
AH
a hai
Sep 17, 2024
1.0
Shoutout to the lady I spoke to on the phone but she said they had a certain medication available but the pharmacist are very picky to who they give it too and they often reject prescriptions, and when my prescription was sent, I was told they are sold out when I know they had it available .. so I’d avoid this pharmacy at all costs, dishonest practices.. don’t waste ur time with this one and go to the other pharmacy’s nearby, but the girl who warned me about them is definitely a good person, so thanks to her!
LR
Laurence Russell
Dec 22, 2021
1.0
The people who work here are unprofessional and their system seems to be down or they don't seem to know how to do their jobs because my doctor sent a prescription to this exact location and they acted like I'm delusional. I am never using this pharmacy again. I certainly hope no one suffers unnecessary health issues because these people are incompetent at doing their job.
What services does Giant Pharmacy offer for picking up medications?
Giant Pharmacy offers both in-store pickup and delivery services for medications.
What are the regular operating hours of Giant Pharmacy in Sterling, VA?
The pharmacy is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Is Giant Pharmacy open on holidays?
Giant Pharmacy has special holiday hours, including shortened hours on November 27, December 24, December 31 and January 1, and is closed on December 25.
How can I contact Giant Pharmacy?
You can reach Giant Pharmacy by phone at +1 703-430-0400 or by fax at +1 844-411-6538.
Where is Giant Pharmacy located?
Giant Pharmacy is located at 21000 Southbank Street, Sterling, VA 20165, USA.
Does Giant Pharmacy have an online presence for more information or services?
Yes, you can visit their website at https://pharmacy.giantfood.com/va/sterling/21000-southbank-street or download their iOS app for convenient access.
What types of businesses are near Giant Pharmacy that could be useful for customers?
Nearby businesses include BuzzLove Hair Studio for beauty services, Spirit Halloween for seasonal costumes, and Cascades Marketplace for shopping needs.
Are there beauty and hair salons near Giant Pharmacy?
Yes, several beauty and hair salons nearby include Salon by JC, Angela Hair Braiding, LLC, and Serenity and Style Hair Studio, making it convenient to combine visits.
How can nearby services like KeyMe Locksmiths and Blue Rhino Propane Exchange benefit a customer visiting Giant Pharmacy?
Customers can conveniently access locksmith services at KeyMe Locksmiths or propane exchanges at Blue Rhino Propane Exchange while visiting the area around Giant Pharmacy.
What is a recommended way to find Giant Pharmacy and nearby places?
Since Giant Pharmacy is located in Sterling, VA, near Southbank Street, customers can easily find it and nearby places such as Giant Food supermarket and Cascades Marketplace for shopping and groceries.