Instructor Quality
Customers consistently praised the instructors for their knowledge, attentiveness, and ability to create a welcoming environment.
Class Experience
Many reviews highlighted the enjoyable and challenging nature of the classes, with positive remarks about the variety and effectiveness of workouts.
Cleanliness and Atmosphere
The studio is frequently described as clean, organized, and inviting, contributing to a positive overall experience.
Customer Service Issues
Some customers expressed dissatisfaction with communication and customer service, particularly regarding account management and cancellation policies.