LensCrafters

4.8
393 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6575 Frontier Drive, Springfield, VA
22150, United States

Hours

Reviews

4.8
393 reviews
5 stars
365
4 stars
4
3 stars
0
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees providing exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service, with customers noting that their needs were met promptly without feeling rushed.

Product Selection

The store offers a wide selection of frames, catering to various budgets and styles, which customers appreciated.

Repair Services

Customers expressed satisfaction with the repair services provided, often mentioning quick fixes and no charges for adjustments.
  • RM
    Renata Middleton
    Jan 4, 2026
    5.0
    Very helpful staff! Took the time to show me how to use my new Meta glasses
  • SS
    S3d sasasa
    Dec 27, 2025
    5.0
    I would like to share my wonderful experience with this optical store. Unfortunately, I missed my appointment due to unforeseen circumstances, but Sarah reached out to me and showed genuine care and professionalism. She made every effort and successfully found me another appointment with the doctor. Mary was also extremely helpful during my visit. She assisted me while communicating with the doctor, carefully explained my vision issues, and provided honest advice. She was kind, patient, and very supportive, especially when helping me choose the right glasses. Thank you, Sarah and Mary, for your excellent service. I will always choose this optical store for myself and my family. This is truly how respectful and professional customer service should be.
  • VC
    Victor Corado
    Dec 6, 2025
    5.0
    I came in my with father today to put on lenses that he bought. They attended as soon as we walked in the door, they fixed his lenses very quickly and with efficiency, we had asked about another lenses problem and they said they would take a look and fixed it for us too. They have great service and very good with customers.
  • TL
    Tom Lomo
    Dec 3, 2025
    5.0
    Excellent service!
  • MS
    Maria L. Sosa
    Nov 18, 2025
    5.0
    It was pleasant and the Sales associate Jevy Ace was very knowledgeable, he answer all my questions and he had excellent customer service … when I go back I will make sure he’s there !

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.