GNC aims to inspire people to live well. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge, efficacious ingredients and products they deserve.
I had an extremely unprofessional experience at this GNC location. I came in politely asking for glucose tablets for a school science experiment. Instead of helping, the employee responded with attitude, questioned who “recommended” it to me, told me to “search it up and show her,” and said I didn’t know what I was looking for. She even acted annoyed that I entered the store and interrupted her conversation with another customer.
At no point did she try to help or explain anything — she was dismissive, rude, and condescending. This is not how customers, especially students, should be treated when asking a simple product question. I left feeling uncomfortable. Please train your employees on how to be nice to customers.
BS
Bryce Simpson
Aug 21, 2025
2.0
Needs to restock on creatine
Not worth your time
Go to another store
TD
Todd D
Jan 13, 2024
1.0
I’ve used this GNC many times and I constantly have issues. They don’t match any of the normal sales the GNC does as they are privately owned. Every time I enter the store a new employee is working who barely knows how to operate the register. I made an online order yesterday, got the message the order was ready for pickup. Went to the store - the employee didn’t see it in the system. Called the manager and she said they can’t help me I need to call customer service. I showed my receipt, email stating the order was ready, and even the deduction from my bank account. Manager refused to help until I asked for the store to deal with it and call customer service. The manager directed the employee over the phone to assist other members in the store (who didn’t even need help) and make me wait. I got fed up and left. Called GNC and asked to refund my order.
It’s 1pm on a Saturday, only 1 employee is working (who seemed to be new). Manager on the phone sounded like she just woke up and was being rude and interrupting me when I tried to express my irritation with the situation. Terrible customer service. Refuse to give this GNC business or recommend to any friends.
DC
Dadeley Charles
Jul 16, 2023
5.0
This is probably the best GNC in the area. Sometimes it gets difficult to find a GNC with everything you need but every time I come here they seem to have everything I need.
SC
Stephanie Chauca
Jun 8, 2018
5.0
The best GNC, wonderful customer service! The staff was very helpful and friendly.
What products does GNC in Springfield Plaza offer?
GNC offers health and sports-related vitamins, supplements, herbs, drinks, and snacks focusing on efficacious and cutting-edge ingredients.
Where is GNC located in Springfield?
GNC is located at 6408 Springfield Rd-7, Springfield, VA 22150, inside Springfield Plaza.
What are the operating hours for GNC Springfield Plaza?
GNC is open Monday through Saturday from 9:30 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does GNC Springfield Plaza provide in-store shopping and pickup options?
Yes, GNC offers in-store shopping and in-store pickup services.
What payment methods does GNC Springfield Plaza accept?
GNC accepts checks, debit cards, and mobile NFC payments; it does not require cash only.
Does GNC Springfield Plaza offer delivery services?
No, GNC Springfield Plaza does not offer delivery services.
How can customers contact GNC Springfield Plaza?
Customers can contact GNC at +1 703-992-9160 or visit their website for more information.
What nearby health-related services are available around GNC Springfield Plaza?
Nearby health-related services include Inova Fairfax Hospital, Springfield Smiles Family Dental, Pivot Physical Therapy, VIO Med Spa, and WW (Weight Watchers).
Are there convenient nearby dining options when visiting GNC Springfield Plaza?
Yes, nearby dining includes Firehouse Subs Springfield Plaza, Pho 495 Vietnamese Restaurant, Seoul BBQ Korean Restaurant, and Hot Peppercorn Chinese Restaurant.
What stores near GNC Springfield Plaza can I visit for home goods or groceries?
Nearby stores include The Container Store for home goods, Whole Foods Market for groceries and health foods, and Virginia ABC for liquor, groceries, and bakery items.