Business Details
About
OpticianEye Care CenterContact Lenses Supplier
Eye Town Vision Center provides eye exams services for prescription eyeglasses, contact lenses, and medical services. Our mission is to provide high quality optical wear and eye doctor services at affordable prices. We have a variety of brand name designer frames, and contact lenses. We do take most insurances such as Eyemed, VSP, Davis vision, Versant Health, Spectera, MARCH Vision, Blue Cross Blue Shield, Medicare, Medicaid, Aetna, United Healthcare, Tricare, and much more. If you do not have any insurance, we do provide great promotional deals for all of our patients and customers. Please give us a call or walk in to see the great service and products we provide.
Location
Eye Town Vision Center - Eye Doctor & Optometrist
6506 LOISDALE ROAD, SPRINGFIELD, VA
22150, United States
Hours
Reviews
4.4
431 reviews
5 stars
343
4 stars
22
3 stars
8
2 stars
9
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Communication Issues
Many customers reported poor communication regarding prescriptions, insurance coverage, and appointment scheduling, leading to frustration and dissatisfaction.
Professionalism
The professionalism of the staff varies significantly; some doctors are noted for their thoroughness and care, while others are described as rushed or dismissive.
Billing Concerns
Numerous reviews highlight issues with billing practices, including overcharging, incorrect billing, and lack of transparency regarding costs.
Wait Times
Several customers expressed dissatisfaction with long wait times for appointments, even with scheduled visits.
- DGDan GriffinDec 19, 20255.0Good to work with and great service
- JLJenny LiuDec 18, 20251.0STAY AWAY STAY STAY AWAY!! UPDATE- Owner nice trying gas lighting your customer into pretending we didn’t visit your practice. Let me go ahead and attach photos. DO BETTER TAKE ACCOUNTABILITY. Oh I am going to make sure I rely my review everywhere now. This is by far the worst eye care location I’ve ever been to. I came in 10 days ago to get my prescription and since then I have had to call EVERY single day just to try to get it. Every time I call, I’m told, “We’ll send it today.” They never send it. If you’re buying overpriced glasses directly from them, you’ll magically get your prescription right away. But if you just want your prescription to take elsewhere, good luck. They make it nearly impossible and force you to hunt them down repeatedly just to receive something you are legally entitled to. This feels intentional and incredibly unprofessional. The lack of communication, accountability, and basic respect for patients is unbelievable. I should not have to beg, chase, and call daily for over a week just to receive my own prescription. Avoid this Springfield location unless you enjoy wasting your time and being ignored. Oh and the employees? They do not care one bit about you. They just love to chit chat and not do there jobs apparently
- SSSolomeNov 26, 20255.0Great visit! I had been struggling with eye strain for years, and Dr. Surmaty immediately pinpointed the issue. He took the time to explain clearly, and the front desk team was professional. My new glasses are good quality!
Frequently Asked Questions About Eye Town Vision Center - Eye Doctor & Optometrist
What services does Eye Town Vision Center offer?
Eye Town Vision Center offers eye exams, prescription eyeglasses, contact lenses, and medical eye services including treatment for cataracts, glaucoma, macular degeneration, diabetic retinopathy, retinal detachment, eye floaters, infections, injuries, and pediatric eye problems.
What are the operating hours of Eye Town Vision Center?
The center is open Monday through Saturday from 10:00 AM to 6:30 PM and is closed on Sundays.
Where is Eye Town Vision Center located?
It is located at 6506 Loisdale Road, Suite 102, Springfield, VA 22150, United States.
Does Eye Town Vision Center accept insurance for eye care services?
Yes, they accept most insurances including Eyemed, VSP, Davis Vision, Versant Health, Spectera, MARCH Vision, Blue Cross Blue Shield, Medicare, Medicaid, Aetna, United Healthcare, Tricare, and more.
What payment options are available at Eye Town Vision Center?
Payment options include American Express, cash, check, Discover, MasterCard, and Visa.
Can I walk in for an eye exam at Eye Town Vision Center?
Yes, Eye Town Vision Center welcomes walk-in patients for eye exams and services, in addition to scheduled appointments.
How can I contact Eye Town Vision Center for appointments or inquiries?
You can call them at +1 703-347-6633 or email info@EyeTownVision.com for appointments and inquiries.
Are there any nearby medical facilities close to Eye Town Vision Center?
Yes, nearby medical facilities include Miracle-Ear Hearing Aid Center and Nancy Shaw Clinic and Institute, which provide complementary health services you might find useful before or after your visit.
What dining options are available near Eye Town Vision Center?
Nearby dining options include Houlihan's, Auntie Anne's pretzel shop, Cocorico Peruvian restaurant, and Super Chicken Springfield diner, all convenient for a meal before or after your eye care visit.
Are there public services or banks near Eye Town Vision Center that I could visit during my appointment?
Yes, nearby are DMV Select Springfield for government services, Fairfax County Federal Credit Union, and Bank of America for banking needs, making it convenient to complete errands along with your visit.