Business Details
About
OpticianEye Care CenterContact Lenses Supplier
Eye Town Vision Center provides eye exams services for prescription eyeglasses, contact lenses, and medical services. Our mission is to provide high quality optical wear and eye doctor services at affordable prices. We have a variety of brand name designer frames, and contact lenses. We do take most insurances such as Eyemed, VSP, Davis vision, Versant Health, Spectera, MARCH Vision, Blue Cross Blue Shield, Medicare, Medicaid, Aetna, United Healthcare, Tricare, and much more. If you do not have any insurance, we do provide great promotional deals for all of our patients and customers. Please give us a call or walk in to see the great service and products we provide.
Location
Eye Town Vision Center - Eye Doctor & Optometrist
6506 LOISDALE ROAD, SPRINGFIELD, VA
22150, United States
Hours
Reviews
4.4
428 reviews
5 stars
340
4 stars
22
3 stars
8
2 stars
9
1 star
49
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback on staff professionalism is mixed; while some customers praised the front desk staff for being friendly and helpful, others reported rudeness and unprofessional behavior.
Customer Service
Many reviews highlighted excellent customer service experiences, particularly with specific staff members like Priya and Dr. Idriss, while others expressed frustration over poor communication and pressure tactics.
Billing Issues
Numerous customers reported problems with billing practices, including incorrect charges, lack of transparency regarding insurance coverage, and pressure to purchase glasses.
Wait Times
Several reviews mentioned long wait times for appointments and services, leading to dissatisfaction among customers.
Quality of Care
While some patients praised the thoroughness and attentiveness of the doctors, others criticized the quality of care received, including incorrect prescriptions and rushed examinations.
- RSRuth SolomonNov 15, 20251.0I recently had a very disappointing experience at Eyetown Vision Center in Springfield, VA. The front desk staff is very unprofessional and incompetent. Where do I start? 1. They tried to pressure me to purchase new prescription glasses from them claiming they will give me a “discount” but after tallying up the so called discount, the price of the generic eyeglasses was close to what designer glasses would cost. 2. When I refused to make a purchase and let the optician know I want to compare prices at other places, the lady got very mad and her tone changed. 3. They wouldn’t let me leave their establishment with my prescription on hand claiming Dr. Surmaty was “still working on them”. I had never heard of an eye doctor be unable to release prescription records after a patient’s visit. This is unacceptable!! 4. It took multiple phone calls and emails over 3 weeks for them to release my contacts prescription. Please take your hard earned money somewhere else that treats you with dignity and respect. Unfortunately this place is not it.
- TTTiffanie ToliverJun 24, 20255.0Dr. Sumaty is very attentive and patient. I have keraconus so I need specialty contacts called scleral. I walked in there not being able to see anything to he has me seeing 20/20. Great service all around all the way to his front staff. Awesome visits every single one of them.
- LMLinda MachJun 6, 20252.0I’ve been putting off writing this review for so long, but it’s almost time for my next appointment and I just remembered to write it. My visit gave me mixed feelings about this establishment. The girls at the front desk were absolutely LOVELY. I had such an amazing talk with them, and they were willing to help in any way I needed. I can’t say the same for Dr Levin. She was just plain rude. No other way to put it. Disrespectful and talking down to the other employees with condescending attitude. She also walked into the room giving me attitude. I was waiting FOR HER in the exam room, texting my mom and checking emails. AS SOON as she walked in, she said “This is an eye exam, put your phone away”. What I do while waiting is none of her business! If it weren’t for the receptionist girls, I wouldn’t be coming back. Get rid of her!
- JMJeff MoreauDec 10, 20245.0Fast.. friendly and professional.
Frequently Asked Questions About Eye Town Vision Center - Eye Doctor & Optometrist
What services does Eye Town Vision Center offer?
Eye Town Vision Center offers eye exams, prescription eyeglasses, contact lenses, and medical eye services including treatment for cataracts, glaucoma, macular degeneration, diabetic retinopathy, retinal detachment, eye floaters, infections, injuries, and pediatric eye problems.
What are the operating hours of Eye Town Vision Center?
The center is open Monday through Saturday from 10:00 AM to 6:30 PM and is closed on Sundays.
Where is Eye Town Vision Center located?
It is located at 6506 Loisdale Road, Suite 102, Springfield, VA 22150, United States.
Does Eye Town Vision Center accept insurance for eye care services?
Yes, they accept most insurances including Eyemed, VSP, Davis Vision, Versant Health, Spectera, MARCH Vision, Blue Cross Blue Shield, Medicare, Medicaid, Aetna, United Healthcare, Tricare, and more.
What payment options are available at Eye Town Vision Center?
Payment options include American Express, cash, check, Discover, MasterCard, and Visa.
Can I walk in for an eye exam at Eye Town Vision Center?
Yes, Eye Town Vision Center welcomes walk-in patients for eye exams and services, in addition to scheduled appointments.
How can I contact Eye Town Vision Center for appointments or inquiries?
You can call them at +1 703-347-6633 or email info@EyeTownVision.com for appointments and inquiries.
Are there any nearby medical facilities close to Eye Town Vision Center?
Yes, nearby medical facilities include Miracle-Ear Hearing Aid Center and Nancy Shaw Clinic and Institute, which provide complementary health services you might find useful before or after your visit.
What dining options are available near Eye Town Vision Center?
Nearby dining options include Houlihan's, Auntie Anne's pretzel shop, Cocorico Peruvian restaurant, and Super Chicken Springfield diner, all convenient for a meal before or after your eye care visit.
Are there public services or banks near Eye Town Vision Center that I could visit during my appointment?
Yes, nearby are DMV Select Springfield for government services, Fairfax County Federal Credit Union, and Bank of America for banking needs, making it convenient to complete errands along with your visit.