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CareNow Urgent Care - Short Pump

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Business Details

12214 West Broad Street, Short Pump, VA
23233, United States
(804) 362-8345
https://www.carenow.com/locations/richmond/short-pump?utm_campaign=corp_listings_mgmt&utm_source=google&utm_medium=business_listing
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About

Urgent Care
Open 7 days a week, our urgent care clinic in the West Broad Marketplace is staffed with specialists ready to treat adults and kids for minor illnesses and injuries. We also offer services such as immunizations, phyiscals, stitches, lab testing and occupational medicine. Our inviting lobby provides access to free Wi-Fi, beverages and a designated kids’ area. Simply walk in, use our web check-in option or set up a virtual visit to get fast, expert care.

Location

CareNow Urgent Care - Short Pump
12214 West Broad Street, Short Pump, VA
23233, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.