The Good Feet Store

4.8
350 reviews

About

Medical Supply Store
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Details

  • Onsite servicesAvailable

Location

The Good Feet Store
2205 Colonial Ave SW, Roanoke, VA
24015, United States

Hours

Reviews

4.8
350 reviews
5 stars
322
4 stars
13
3 stars
3
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Ryan and Brandon, received high praise for their professionalism, knowledge, and attentiveness, making customers feel valued and understood.

Product Effectiveness

Many customers reported significant relief from foot pain and discomfort after using the arch supports, with some experiencing immediate improvements.

Welcoming Atmosphere

Customers appreciated the friendly and inviting environment of the store, noting the staff's willingness to assist and provide thorough explanations.

Pricing Concerns

Some customers expressed concerns about the high cost of products and the lack of refund options, indicating that affordability could be an issue for potential buyers.
  • RB
    Robin Brannock
    6 days ago
    5.0
    It was good visit,learned alot and Ryan was so helpful.
  • GG
    Gnara Greene
    Nov 24, 2025
    5.0
    I have struggled for the past 30 years with the results from car crash. I walked into the Good Feet Store this past weekend with no expectations; I really did not think this was any different from the insoles through Chiropractors and sports medicine doctors. The store was very busy, but I waited I was served by Ryan Mink very courteous professional and caring. He fitted me with the protocol of insoles. Along with the many issues I face with my body I have always had a hard time with finding shoes that fit being very large for a woman I put on the most comfortable shoes with the insole strengthener I took a walk around the office space and sat down and cried, I could walk without the tension in my shoulders and my husband commented I could see you walk without pain. I did not believe any longer that there was any hope of being active again. Now I have hope.
  • MA
    Michele Adkins
    Nov 24, 2025
    5.0
    Steve was very knowledgeable and took time to listen to my needs. He was great and I saw immediate improvements. Highly recommend Steve and the good feet store.
  • SM
    Stacy Mahm
    Nov 20, 2025
    5.0
    Ryan Mink was a phenomenal salesman. He could sell butter to a cow. Ryan is either a certified foot wizard or a former forest creature who studied human arches as a hobby. He greeted me like he already knew my shoe size AND my deepest fears. Then he analyzed my footprints with the seriousness of a CSI investigator and said, ‘Yep… these feet have stories.’ He fitted me for inserts so dramatically I felt like Cinderella, but instead of a glass slipper it was orthopedic magic. My feet have never been happier, and I’m 90% sure Ryan can communicate with insoles telepathically. Would absolutely trust him with my arches, my taxes, and possibly my firstborn. Way to go Ryan!!!!!
  • AD
    Amy Dill
    Nov 12, 2025
    5.0
    I can’t say enough good things about the Good Feet Store! Before getting my inserts, I struggled with knee pain that made walking difficult. The inserts helped instantly, and now I’m pain-free. The staff is always kind, patient, and incredibly helpful. Each time I return, they are wonderful to work with and make the experience easy and pleasant. Highly recommend to anyone dealing with pain or discomfort!

Frequently Asked Questions About The Good Feet Store

How are our arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.