Kroger Pharmacy

Reviews

• RB

  Rachel Barnhill

  Oct 24, 2024
  5.0
  🤩exceptional! Ended up here despite my insurance (Cigna’s highest plan) for some reason not covering good pharmacies like Kroger when my mom & I became sick of the inability to reach the pharmacies Cigna does cover or get them to have things ready within a few days or a week AFTER the refill deadline for several months 🙄. The Kroger team (Angel Michael and Amy), was quick, responsive , answered their phones!!! and were caring, empathetic and helpful 💗Angel Michael managed to help use a prescription savings card to decrease my out of pocket uninsured cost from approx $300 to approx $60 for a 60 day supply of a medication and everything was wrapped up without 6-8 hours on hold calling or repeated trips to remind them a prescription was due over a week ago like their competitors (I can’t even drive post a medical procedure spinal injury so most the burden on my poor mother for the other pharmacy). I will be lobbying Cigna to put Kroger on coverage and drop the pharmacies unable to operate functionally every chance I get and in the meantime will gladly pay more out of pocket for service where phones are answered, refills are filled timely and the people care so much about customers they go above and beyond to help the customer find affordable options 🙏🥲 Thank you!
• BJ

  Barry L Mixon Jr

  Sep 15, 2022
  1.0
  Worst ever!!! And they keep saying there under staffed!! Then why dont they close the doors!! Dont keep taking scripts u can't fill!! Im 5 days now without blood thinners! And I dropped dead in my kitchen floor from 13 blood clots!! Why you think I need these meds along with the 25 other meds yall have of mine!!! (UPDATE) All I wanna do is get my my meds transferred back to Wal-Mart! And they won't even answer the phone to do that!! Please!!! Im begging!! You do not ever wanna get meds from this dump! I won't even buy groceries from here now!!
• CR

  CANDY Resources

  Jan 8, 2020
  1.0
  Stopped keeping my medication in stock because they said it's not something they regularly fill however they're always out of it so clearly that isnt the case. When I asked if there was anything we could do to keep it in stock so this issues doesnt keep arising, pharmacist was rude and told me they dont do special requests for their customers. I'll never go back here again.
• LD

  Lee Dooley

  Apr 4, 2019
  1.0
  Put correct hours on the website! Close at 8pm not at 9pm like shown on google.

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