Kroger Pharmacy

Reviews

• AE

  Ashley Elliott

  2 days ago
  1.0
  I travel for work every week and sometimes it would be a days early to pick up my medicine. A couple of the times I had to contact my doctor so that they could approve it which the nurse pretty much was insinuating that it was ridiculous then out of nowhere when I called to see if my Rx was ready I was told they could no longer fill my Rx’s and No the medication Did not tell me when I called to get them filled but right before I left I called just to make sure they are ready and then they told me did not have answer for me!! The medication was not narcotics or benzodiazepines. Just ridiculous!
• DC

  Diane Chocklett

  Jan 1, 2026
  5.0
  Very caring staff, face to face and on the phone.
• RH

  Ronnie Hall

  Dec 31, 2025
  5.0
  This Kroger is the BEST in the Area! During the Covid era they struggled but they know me and my Wife by name when I come to pick up our Medicines! Thank You Kroger Pharmacy team at Valley Gateway! Your team is the BEST! Ronnie Hall & Ethel Webb Hall
• MB

  MaKayla Briggs

  Oct 10, 2025
  1.0
  Horrible, horrible customer service. They need to be retaught how to care and treat and communicate with their customers. They do not have any respect or compassion when even checking on any prescriptions. They want to fall and put an automated Kroger pharmacy to do what is supposed to be part of their job. Heather and Harold or Ronnie have no business talking to patients let alone keeping up with what is supposed to be their job and their responsibilities. I would use any possible pharmacy other than Kroger especially the one at gateway Boulevard.
• AD

  Andrew Dicarlo

  Jun 3, 2022
  1.0
  If the friggin drive through isn't going to be open from the time you post on site and in the window, then take the sign down and change the time reported online.

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