Kroger Pharmacy

Reviews

• MD

  Michelle Dillon

  Feb 24, 2024
  1.0
  This pharmacy is horrible...I've received text that my prescription was ready...get there and it wasn't. There is a lot of times that the drive thru isn't open. The staff there isn't very knowledgeable...I had a doctor write my rx wrong...which could have been fatal and the pharmacist didn't catch the mistake. Went in sick and ask pharmacist what I should take without asking any questions about my health he suggested sudafed...later found out I shouldn't take it because I have high blood pressure...my concern is why he didn't ask any questions!
• DF

  Dan Field

  Feb 23, 2024
  5.0
  My normal Kroger Pharmacy didn’t have my medication and the prescription needed to be taken immediately. I called this Kroger Pharmacy and they were able to fill my medication right away. Great job!
• DM

  Douglas McGuire

  Jul 5, 2023
  5.0
  The best Kroger store in the Roanoke valley ..clean and great people working to help you out👍👍👍
• HH

  Howard Helton

  Jan 14, 2022
  1.0
  Called a prescription in on January 11. Went to pick up on January 14 and was told they are still working on it. I'm not a pharmacist but I am 100% sure it shouldn't take 3 days to count out 31 pills. This krogers has been going down hill since the manager transferred to The one in botetourt. Its dirty, employees are setting on the electric scooters doing nothing and could care less to help customers.... Kroger Co. Should come in and shut this one down....or the health department. Of course the excuse was Covid issues. The new side effect of Covid is stupidity and bad customer service.... Update: So I go back on 1/18 just knowing it would be ready. NOT!!! Had it not been for very nice pharmacist I would have not gotten them back after 7 days. The cashier said they were backed up 6 days and when I told her it had been 7 she refused to help me and walked away. Stood at the opposite end of the pharmacy with her hands crossed calling me an ***hole and several other names I couldn't make out. If they are taking this long to fill prescriptions, they could kill somebody and end up with a huge lawsuit!!!!! Luckily, mine was one just for diabetes, no big deal, right?
• BW

  Brandon White

  Feb 16, 2021
  1.0
  Stood in line for 20 minutes and still don’t have my medicine. I saw 3 people in the back and one working the register no one in the back offered to help the girl at the register she had been helping the same lady forever. I had waited in line so long getting irritated for waiting I go check out come back wait and line and the same lady is being helped so I wait again and see that we are getting no where after waiting again I leave. Made eye contact with several employees that didn’t offer any help. I simply need to pick up a prescription.

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