Business Details
About
Mobility Equipment StoreMobility ScootersWheelchair Rental ServiceWheelchairs
We sell and rent mobility products that improve access to and from your home or business. Specializing in modular aluminum wheelchair ramps, stairlifts, wheelchair lifts, accessible bathrooms, power wheelchairs, mobility scooters, and more. Our mobility experts will conduct a FREE home accessibility consultation. Our solutions help you to stay in your home longer, make recovery from surgery easier, or assist you during rehabilitation. We are proud to carry the best quality mobility products for your home and business. Privately owned, and deeply rooted in the community, we have helped thousands of customers regain their freedom by providing access to their homes and businesses.
Location
Hours
Reviews
4.9
472 reviews
5 stars
445
4 stars
18
3 stars0
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, knowledge, and friendliness of the staff, particularly highlighting Fred and Jay for their exceptional service.
Installation Quality
Customers consistently reported high satisfaction with the installation process, noting that installers were thorough, efficient, and left no mess.
Communication
Several reviews mentioned excellent communication throughout the process, with timely responses and clear explanations of options and procedures.
Product Reliability
While many customers were satisfied with the products, there were some complaints regarding issues with rented equipment and unclear return policies.
- IHIna Hoeschele3 days ago5.0Great company, they are taking very good care of my stairlift. Usually someone comes the next day when I have a problem.
- RMRobert Dan MorrisDec 2, 20255.0Joan and I had a ramp installed on the front and also one from house to screened porch outback. It gives Joan easier and safer access with her walker. Great thanks to Sales Specialist Daniel Foss and Installers Canyon and Ivor of Ez Mobility. Rain and cold did not stop them during the installation. We highly recommend their services.
- DRDi Anna RossNov 18, 20255.0He did a great job!! He just didn't put the window screen back on.
- KCKevin CottonSep 29, 20255.0Jack was very on time( very important to my dad lol), and was very patient with both myself and my dad as we were both peppering him with questions. He was very attentive and empathetic with what we were dealing with and the questions regarding layout of the ramp, and exactly what we would need to move around in the garage so his crew could install our wheelchair ramp properly:)
- DIDaniel IndelicatoSep 23, 20251.0I rented a scooter from this place for two months and I received a message on 9/19/25 to return their call about the rental so I called back and talked to Lenore She didn’t know what the phone call was about so she said she would note the account and have the person that left the message to call me back but she didn’t call me back. I called them back yesterday 9/22/25 and said I was returning the scooter so I returned it and wasn’t told I was charged for another month. I found out when I checked my credit card account. I asked them to refund the $315.90 that was charged to my credit card but I was told no because I didn’t return the scooter on time but they didn’t tell me that it was supposed to be returned by9/19/25 I’m disabled and it’s a shame they are taking advantage of disabled people. I filed a complaint with BBB and disputed the charge on my credit card. I wouldn’t recommend this scam of a company to anyone
Frequently Asked Questions About EZ Mobility Solutions
What types of mobility products does EZ Mobility Solutions provide?
EZ Mobility Solutions offers modular aluminum wheelchair ramps, stairlifts, wheelchair lifts, accessible bathrooms, power wheelchairs, mobility scooters, and more to improve access to and from your home or business.
Does EZ Mobility Solutions offer home consultations for accessibility?
Yes, EZ Mobility Solutions provides a FREE home accessibility consultation with their mobility experts.
What are the store hours for EZ Mobility Solutions?
The store is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:00 PM. It is closed on Saturdays and Sundays.
What pickup and delivery options are available at EZ Mobility Solutions?
EZ Mobility Solutions offers in-store pickup, curbside pickup, and delivery services.
Where is EZ Mobility Solutions located?
EZ Mobility Solutions is located at 4549 Shenandoah Ave NW, Roanoke, VA 24017, USA.
In which areas does EZ Mobility Solutions provide services?
They provide services in Roanoke, Richmond, Raleigh, and throughout the Virginia region.
How can I contact EZ Mobility Solutions for support or inquiries?
You can call their main phone number at +1 855-263-8881, use the alternate phone +1 855-682-0776, or email support@ezrampz.com.
What should I know about the nearby places when visiting EZ Mobility Solutions?
Near EZ Mobility Solutions, you can visit The Blue Barn Flea Market for thrift shopping, enjoy a meal at Dav Lounge restaurant, or explore Ridge Wood Park for outdoor relaxation.
Are there any veteran or community support organizations near EZ Mobility Solutions?
Yes, nearby are the Disabled American Veterans Chapter 3, DAV Roanoke Valley Honor Guard, and Roanoke Marines, which offer community services and support to veterans.
What medical or assisted living facilities are close to EZ Mobility Solutions?
Nearby facilities include the Virginia Veterans Care Center, Davis & McDaniel Veterans Care Center, and the Adult Care Center of Roanoke Valley, providing assisted living and medical services.